Business Development Manager, German Speaking

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Nivoda

WebsiteLinkedInAll Job Openings

201 - 500 employees

🛒 Retail

🛍️ eCommerce

🏪 Marketplace

💰 $30M Series B on 2024-05

Retail • eCommerce • Marketplace

Nivoda is an innovative company that offers the world's largest collection of natural diamonds, lab-grown diamonds, and gemstones. They provide retail solutions that make purchasing diamonds as easy as online shopping, offering express delivery and flexible credit terms, with quality control and logistics managed. Nivoda supports retailers with tools to showcase a wide variety of stones, reducing inventory risk while allowing businesses to remain competitive and maintain high margins. Their offerings include in-store and online solutions, such as virtual showrooms and diamond feeds, enabling retailers to instantly expand their product offerings.

📋 Description

• Inspire and Onboard New Customers: Engage with high-potential prospects in the DACH region, understanding their unique needs, and crafting compelling narratives that position Nivoda as their go-to marketplace. Partner with SDRs to seamlessly transition leads into active buyers. • Champion Customer Success: Serve as the trusted advisor to your clients, building deep, value-driven relationships. You will be their strategic partner, anticipating their needs and proactively driving solutions that deliver unmatched ROI. • Drive Strategic Growth: Identify and execute on opportunities to expand and deepen client engagement through up-selling and cross-selling initiatives. You will turn customer success into business growth, aligning Nivoda’s offerings with the evolving needs of our clients. • Collaborative Excellence: Work hand-in-hand with SDRs, TAMs, and CS teams to ensure every customer journey is seamless and every handoff is flawless. You will be the linchpin that aligns efforts across teams, driving efficiency and maximising customer satisfaction. • Data-Driven Performance: Leverage key metrics such as GMV, Active Buyers, First Purchases, Retention, Frequency, ARPU, and LTV to refine strategies, optimise performance, and contribute to the continuous improvement of our platform. • Innovate for Impact: Actively collaborate with product teams, providing insightful customer feedback that drives innovation and positions Nivoda as the leader in the marketplace. You’ll be a catalyst for change, always pushing for better.

🎯 Requirements

• Fluent in German & English • Experience selling in the DACH region • A passion for high-growth environments and a relentless drive to make things happen. • Bachelor’s degree in Business, Marketing, or a related field. • 4+ years of experience in a B2B customer-facing role, with a proven track record of exceeding sales targets and driving customer success. • Exceptional communication, negotiation, and relationship-building skills. • A collaborative mindset with a demonstrated ability to work effectively across teams. • Proficiency in CRM software (preferably Salesforce) for pipeline management and an analytical approach to decision-making.

🏖️ Benefits

• Flexible working hours and a vibrant company culture • Remote work • Plenty of opportunities for growth and learning • Unlimited holiday allowance • Chance to join and contribute to a company during its exponential expansion phase