Technical Sales Representative – Virtual DBM

🔥 12 hours ago

🇲🇽 Mexico – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🧑‍🔧 Technical Account Manager

👻 Ghost score 11%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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NXP Semiconductors

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 2006

🏭 Manufacturing

🔧 Hardware

🚘 Automotive

💰 Post-IPO Debt on 2025-01

Manufacturing • Hardware • Automotive

NXP Semiconductors is a global semiconductor company that provides innovative solutions for automotive, Internet of Things (IoT), and industrial applications. They specialize in microcontrollers, secure processors, and wireless connectivity, aiming to drive advancements in smart technologies and applications across various sectors. NXP's focus includes intelligent edge computing, secure authentication, and automotive technologies to meet the evolving needs of consumers and industries.

📋 Description

• Serve as the first point of contact for real-time customer interactions via LiveChat during local business hours • Provide product-related sales, marketing, and basic technical support across the full NXP product portfolio • Screen, triage, and dispatch incoming support tickets to engineering teams, internal contacts, or resolve them directly • Resolve tickets related to product information, order processes, online/account issues, licensing, availability, and quality matters • Guide customers to information on NXP's website and connect them with the best internal contact • Identify potential leads and hand them off to Virtual Selling, Field Sales, or distributors via SFDC • Own a defined portfolio of smaller, remotely managed distributor branches • Conduct monthly digital business reviews with assigned distributor contacts • Manage and progress open design opportunity queues • Trigger pricing and quotation requests for opportunities without a commercial offer • Deploy new product introduction briefings and sales enablement materials remotely • Engage internal technical resources for technical issues or questions within the distributor funnel

🎯 Requirements

• Technical or Business Degree • Good understanding of electronics, especially microcontrollers and general elements in electronic systems • Experience in industrial, automotive, networking, and communication segments is a plus • Ability to communicate and engage with customers in a pre-sales situation through chat • Excellent English communication skills (verbal & written) • Familiarity with Customer Relationship Management (CRM) and Opportunity Management systems and processes is a plus • Engaged and committed • Strong attitude to help customers seeking support • Feeling comfortable engaging with new customers and promoting products • Collaborative, proactive, self-learning, and team-player attitude in a multicultural environment • Excellent selling and communication skills