Senior Program Manager, Member Operations

March 29

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Omada Health logo

Omada Health

A digital-first chronic care provider, helping members change mindsets to improve health and build lasting change.

Diabetes Prevention • Digital Health • Behavioral Science • Digital Therapeutics • Health Benefits

201 - 500

💰 $192M Series E on 2022-02

Description

• Senior Program Manager, Member Operations, reporting to Senior Director • Engaging with stakeholders within Care Delivery and across the company • Managing business challenges and driving cross-functional initiatives • Strong focus on data-driven decision-making and metrics analysis • Responsibility for Member Operations Weekly Business Review, Continuos improvement to customer service and cost efficiency, Incident management • Demonstrating strong leadership skills, collaboration, influence without authority, organization, and passion for data-driven programs

Requirements

• Passionate about Omada's mission • Strong bias towards data-driven decision-making • Ability to influence and drive cross-functional initiatives forward • Experience in managing business challenges • Strong leadership skills, collaborative, organized • Ability to build data-driven programs • Strong communication skills • Proficiency in Zendesk and data analysis skills

Benefits

• Passionate about inspiring and engaging lifelong health • Opportunity to influence cross-functional stakeholders • Engaging with care teams and member operations • Passion for building data-driven programs • Opportunity for continuous improvement in business operations

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