Enabling and accelerating revenue growth through service for the smart-home professional.
Consumer Technology Support • Service Plans • RMR Marketing and Sales
51 - 200
💰 $4.9M Seed Round on 2020-01
February 2
Enabling and accelerating revenue growth through service for the smart-home professional.
Consumer Technology Support • Service Plans • RMR Marketing and Sales
51 - 200
💰 $4.9M Seed Round on 2020-01
• Provide instant triage and remote troubleshooting support to end-users • Assess urgency in an empathetic manner • Learn best practices for providing support and maintaining good data • Assist in training others • Provides remote support for all smart home systems
• Basic experience and/or working knowledge of AV systems and smart-home systems • Passion for problem solving • Excellent communication skills • Superb customer service skills • Ability to make quick, appropriate decisions • Self starter mentality • Unwavering work ethic • Availability to provide support during business hours and/or pre-scheduled after-hour/weekend shifts • Impeccable attention to detail and great organizational skills • Eagerness to learn new technical skills
• Competitive wages - $22-$27/hour • An amazing benefits package • A supportive work-from-home environment
Apply NowJanuary 31
1001 - 5000
🇺🇸 United States – Remote
💰 Private Equity Round on 2021-02
⏰ Full Time
🟡 Mid-level
🟠 Senior
💝 Customer Support
January 19
51 - 200