Account Manager

🔥 0 minutes ago

🇦🇹 Austria – Remote

💵 €55k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Account Manager

👻 Ghost score 0%

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OpenTable

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1998

🍽️ Food & Beverage

🏨 Hospitality

📦 Logistics

💰 $36M Series C on 2000-09

Food & Beverage • Hospitality • Logistics

OpenTable is an online restaurant reservation service that allows users to discover and book tables at restaurants across the globe. The platform offers a comprehensive list of dining options in various cities, helping diners explore popular spots and unique dining experiences. OpenTable also partners with restaurants to provide reservation management software that optimizes seating, tracks diner preferences, and offers marketing tools to improve restaurant operations. The service extends its social impact by participating in initiatives such as supporting homelessness projects through diner donations.

📋 Description

• Lead customer retention and revenue growth initiatives within the assigned territory • Identify upsell and expansion opportunities • Act as a trusted advisor to restaurant partners • Increase product and feature adoption to improve online availability and business performance • Maintain expert-level understanding of all products and services • Incorporate company strategies into customer engagements • Balance on-site visits with virtual meetings • Engage face-to-face with customers in the field • Collaborate with internal stakeholders and team members to share best practices and align with organizational initiatives

🎯 Requirements

• Candidates must already hold valid work authorisation for Austria; this role is not eligible for employer-sponsored visa or work permit applications • 5+ years of professional experience in account management, sales, or customer success • Native-level proficiency in German and business-level proficiency in English • Ability to manage multiple accounts simultaneously • Strong organizational and time-management skills • Capability to use data effectively to guide decisions and influence stakeholders • Strong communication and relationship-building skills • Proficiency in CRM software such as Salesforce and Google Workspace • Applications must be submitted in English

🏖️ Benefits

• 25 days of paid vacation • Enhanced paid parental leave • Company-paid therapy sessions through SpringHealth • Company-paid subscription to Headspace • Annual company-wide week off a year • Development Dollars • Leadership development • Access to thousands of on-demand e-learnings • Travel Discounts • Performance bonus

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