OpsArmy
51 - 200 employees
👥 HR Tech
💳 Fintech
🛍️ eCommerce
HR Tech • Fintech • eCommerce
OpsArmy is a fully managed HR service designed to help companies fill open roles and reduce payroll costs by hiring top international talent. It combines various HR functionalities including talent sourcing, payroll management, performance oversight, and career coaching, making it easier for businesses to scale efficiently. With a focus on providing skilled workforce solutions at lower costs and hassle-free onboarding, OpsArmy accelerates company growth while ensuring quality talent management.
Customer Support Specialist
Job not on LinkedIn
🕒 June 29
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OpsArmy
51 - 200 employees
👥 HR Tech
💳 Fintech
🛍️ eCommerce
HR Tech • Fintech • eCommerce
OpsArmy is a fully managed HR service designed to help companies fill open roles and reduce payroll costs by hiring top international talent. It combines various HR functionalities including talent sourcing, payroll management, performance oversight, and career coaching, making it easier for businesses to scale efficiently. With a focus on providing skilled workforce solutions at lower costs and hassle-free onboarding, OpsArmy accelerates company growth while ensuring quality talent management.
📋 Description
• Create and manage customer-facing tasks requesting specific documents, information, or actions. • Write clear, precise task descriptions, specifying exactly what is needed, why, and in what format. • Monitor and respond to customer comments promptly, resolving issues independently before escalating. • Relay documents and information between customers and internal teams, ensuring accuracy and avoiding duplication. • Track open tasks, follow up on outstanding items, and close completed work without prompting. • Identify inconsistencies (e.g., wrong addresses, mismatched names, duplicates) and flag or resolve them proactively.
🎯 Requirements
• Excellent English writing skills (grammar, spelling, punctuation, clarity). • Comfortable using task management systems, Slack, and email for communication. • Ability to manage multiple tasks simultaneously without errors. • Reliable internet connection and availability during business hours.
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