Oportun
Oportun is an A.I.-powered digital banking platform that seeks to make financial health effortless for anyone.
Financial Services • Responsible Lending • Pre-Paid Debit Cards • Serving the Underbanked • Data Analytics
1001 - 5000
Director of Product Analytics
April 11
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Oportun
Oportun is an A.I.-powered digital banking platform that seeks to make financial health effortless for anyone.
Financial Services • Responsible Lending • Pre-Paid Debit Cards • Serving the Underbanked • Data Analytics
1001 - 5000
Description
• Perform in-depth data analysis to identify trends, opportunities, and areas for improvement related to Oportun's financial products. • Stay updated on industry trends and customer needs, providing insights and recommendations for product enhancements. • Collaborate with product managers, engineers, and designers to contribute to the development and improvement of financial products. • Plan, execute, and analyze A/B tests to evaluate the performance of product changes and optimize features. • Leverage customer feedback, surveys, and research to understand user behavior, preferences, and pain points. • Create and maintain detailed reports and dashboards to track product performance and KPIs. • Analyze competitors' products and strategies to identify opportunities for Oportun's product differentiation. • Work closely with various teams, including marketing, compliance, and operations, to align product strategies with business goals. • Document findings, insights, and recommendations for product enhancements and communicate them effectively to stakeholders.
Requirements
• Bachelor's degree in a relevant field (e.g., Business, Economics, Statistics, Data Science). • 10+ years of experience working as a business/product analyst. • 4+ years as a Team Manager with direct reports • Strong analytical skills with the ability to use data to drive strategic decision-making. • Proficiency in data analysis tools and languages (e.g., SQL, Python, R) and data visualization tools (e.g., Tableau, Domo, Power BI). • Excellent communication and presentation skills to convey complex data insights to both technical and non-technical stakeholders. • Experience leading analytics/ data science teams • Strong problem-solving skills and the ability to work collaboratively in a cross-functional team environment. • Knowledge of A/B testing and user experience (UX) principles is a plus. • Familiarity with financial products and services is a huge plus.
Benefits
• Competitive salary • Comprehensive benefits package including medical, dental, and vision • 401(k) with employer match • Professional development opportunities • Employee resource groups
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