Sales and Marketing Specialist

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🔥 12 hours ago

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OptiNizers

WebsiteLinkedInAll Job Openings

1 - 10 employees

Founded 2021

🤝 B2B

☁️ SaaS

👥 HR Tech

B2B • SaaS • HR Tech

OptiNizers is a company dedicated to helping businesses thrive by providing a range of remote talent services including executive virtual assistants, customer service, social media management, and graphic design. They emphasize optimizing and organizing business tasks to alleviate bottlenecks, enhance efficiency, and support growth. OptiNizers partners with clients to turn their business aspirations into reality, positioning themselves as allies in the entrepreneurial journey.

📋 Description

• Support daily sales operations, customer engagement, and marketing initiatives • Manage and update customer information within the CRM system • Conduct outbound follow-ups and sales outreach to potential and existing customers • Assist customers throughout the sales process while identifying upselling opportunities • Build strong customer relationships through professional and timely communication • Respond to customer inquiries through phone, email, live chat, and other communication channels • Handle product inquiries, returns, exchanges, and order-related concerns • Provide exceptional customer service while maintaining a positive customer experience • Help maintain website content and product information across digital platforms • Assist in managing TikTok Shop and Instagram Shop activities • Create and update Standard Operating Procedures (SOPs)

🎯 Requirements

• Proven experience in Sales, Business Development, or Customer Success • Strong sales mindset with the ability to identify opportunities and close conversations • Excellent verbal and written English communication skills • Experience handling customer service across multiple communication channels • Strong CRM management experience • Highly organized, proactive, and reliable • Ability to multitask in a fast-paced environment • Comfortable learning new tools and technologies • Strong problem-solving and relationship-building skills

🏖️ Benefits

• Fully Remote • Fast-paced, collaborative eCommerce environment • Opportunity to contribute directly to business growth while expanding marketing and digital commerce skills