Credit Control & Collections Analyst

Job not on LinkedIn

🔥 0 minutes ago

🇵🇭 Philippines – Remote

💵 ₱45k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

📞 Collections

👻 Ghost score 4%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Outforce

WebsiteLinkedInAll Job Openings

201 - 500 employees

💼 Consulting

🎯 Recruiter

☁️ SaaS

Consulting • Recruitment • SaaS

Outforce is a global offshore recruitment and outsourcing company, recognized for its innovative approach in connecting businesses with top-tier talent. Based in Australia and with significant operational presence in the Philippines, Outforce provides customized talent solutions to enhance productivity and reduce staffing costs for various industries. Offering transparent pricing and a commitment to client satisfaction, Outforce empowers businesses worldwide to effectively meet their staffing needs.

📋 Description

• Prepare regular accounts receivable, debtor performance and management reports • Monitor, analyse and report on debtor activity, Days Sales Outstanding (DSO), customer payment trends and collections performance • Prepare cashflow forecast schedules and supporting information based on customer payment activity, expected receipts and collection activity • Extract and compile financial and operational datasets from SAP, Vend and other business systems for reporting • Review customer account data to identify trends, anomalies and credit or collection risks, escalating significant findings • Manage an allocated portfolio of customer accounts and proactively pursue outstanding debt • Contact customers by email and phone to follow up overdue accounts and facilitate payments • Process customer payments and allocate receipts within financial systems • Prepare and distribute customer statements and account correspondence • Reconcile customer accounts and investigate discrepancies • Investigate and resolve pricing, billing and account queries with internal departments • Raise credit notes and adjustments according to approved procedures • Escalate significant, aged or disputed debts and undertake directed recovery actions • Process recharge invoices and other customer invoicing requirements • Maintain records of collection activities and customer communications • Develop positive customer relationships while achieving collection targets • Create and maintain customer accounts and master data in SAP • Complete customer credit reviews and monitor credit limits and account performance • Perform account reconciliations and other finance activities • Provide coverage for finance team members on leave • Participate in finance projects, data cleansing and system improvement activities • Undertake other duties as reasonably required

🎯 Requirements

• Strong understanding of accounts receivable, credit control, debt collection and customer account management processes • Demonstrated ability to work with financial and operational data, identify trends and exceptions, and prepare accurate reports • Good understanding of customer credit information, credit limits, payment history and credit-risk indicators • Strong investigatory and problem-solving skills, with the ability to investigate and resolve account discrepancies • Intermediate to advanced Microsoft Excel skills, including formulas, pivot tables, data analysis, reporting and reconciliation activities • Strong systems capability with experience using financial software or ERP systems, ideally SAP • Ability to interpret financial and customer account information and identify matters requiring further investigation or escalation • Strong numerical accuracy and attention to detail, particularly when maintaining financial and customer master data • Professional written and verbal communication skills • Minimum 3-5 years’ experience in an Accounts Receivable, Assistant Accountant, Credit Control or similar role • Demonstrated experience in accounts receivable, customer account management, reconciliations, collections and financial reporting • Experience working with financial systems or ERP platforms, ideally SAP, is preferred • Experience working within high-volume commercial, retail, wholesale or FMCG environment is highly regarded • Intermediate to advanced Microsoft Excel skills are required • Degree qualifications in Accounting, Finance, Data Analysis or related disciplines, or equivalent experience • Professional-level verbal and written English communication • Ability to manage competing priorities and achieve deadlines