Account Manager

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🔥 1 hour ago

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Paciolan

201 - 500 employees

🛍️ eCommerce

⚽ Sports

💰 Venture Round on 2004-11

eCommerce • Entertainment • Sports

Paciolan is a comprehensive platform that offers ticketing, fundraising, marketing solutions, and customer engagement for live entertainment organizations. Serving over 500 organizations annually, it facilitates the sale of more than 120 million tickets across various sectors including college athletics, performing arts, and pro sports arenas. Paciolan also provides strategic support and resources to enhance fan engagement and customer satisfaction, making it a leader in the field of ticketing and event management solutions.

📋 Description

• Operate as a trusted advisor and subject matter expert to clients • Partner and consult closely with clients to plan, configure, and optimize the platform • Identify opportunities that enhance operational efficiency and drive incremental revenue growth • Build, manage, and maintain events within the Paciolan platform • Communicate custom eCommerce requests and requirements with development teams • Deliver exceptional client service while identifying opportunities to drive incremental revenue • Actively contribute to Go-To-Market product initiatives • Build effective cross-functional partnerships to support business objectives

🎯 Requirements

• 4+ years of progressive experience within the ticketing or live events industry • Strong interpersonal skills • Ability to influence outcomes and maintain momentum across projects • Demonstrated ability to operate in a consultative capacity • Excellent organizational and prioritization skills • Problem-solving and critical thinking capabilities • Excellent verbal and written communication skills

🏖️ Benefits

• Medical • Dental • Vision • Health Savings Account • Life Insurance and Other Insurance Plans • Flexible Paid Time Off (minimum 10+ days annually) • Parental Leave • 20 Paid Holidays • 401(k) + Match • Short/Long Term Disability

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