Senior Revenue Operations Analyst

🕒 February 25

🏈 Alabama, Arizona, +22 more states – Remote

🏈 Alabama – Remote 🌵 Arizona – Remote 🏄 California – Remote ⛰️ Colorado – Remote 🦌 Connecticut – Remote 🐊 Florida – Remote 🌺 Hawaii – Remote 🌽 Illinois – Remote 🌾 Iowa – Remote 🐎 Kentucky – Remote 🏖️ New Jersey – Remote 🗽 New York – Remote 🌲 North Carolina – Remote 🏈 Ohio – Remote 🦀 Maryland – Remote 🍂 Massachusetts – Remote 🚗 Michigan – Remote 🔔 Pennsylvania – Remote ⚓ Rhode Island – Remote 🌴 South Carolina – Remote 🤠 Texas – Remote ⚔️ Virginia – Remote ☕ Washington – Remote 🧀 Wisconsin – Remote

💵 $73k - $85k / year

⏰ Full Time

🟠 Senior

💹 Revenue Operations

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Packback

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2014

📚 Education

🤖 Artificial Intelligence

☁️ SaaS

💰 Private equity on 2024-04

Education • Artificial Intelligence • SaaS

Packback is an education technology company that provides an AI-powered, pedagogy-first platform for inquiry-based student discussions, real-time writing feedback, and originality/plagiarism prevention for K-12 and higher education institutions. The SaaS platform automates formative feedback and grading assistance, integrates with learning management systems, and emphasizes responsible, transparent use of AI to improve student engagement, writing skills, and learning outcomes.

📋 Description

• Ability to independently query, validate, and analyze revenue-related data using SQL to support forecasting, pipeline management, GTM performance analysis, and executive reporting • Own end-to-end analysis of sales, retention, expansion, and customer success funnels/processes to identify bottlenecks, inefficiencies, and revenue leakage • Proactively translates raw CRM, product, and financial data into actionable insights for senior leadership and the executive team, clearly tying observed performance issues to root causes and potential solutions • Develop, maintain, and evolve executive, senior management, team lead and individual performance level dashboards/reports in Salesforce and Lightdash, ensuring clarity, accuracy, and relevance • Define, track, and interpret key revenue KPIs, providing clear narratives around trends, risks, and opportunities • Act as a strategic thought partner to senior Sales, Customer Success, Finance, and Executive leaders, supporting data-backed planning and decision-making • Lead cross-functional RevOps initiatives from problem definition through solution design and implementation, with clear scopes, success criteria, and timelines • Evaluate and recommend process, system, data collection/availability and structural improvements (e.g., funnel design, handoffs, forecasting methodology, territory models, data gap closures, etc) • Present complex analyses and recommendations to C-suite and senior leadership audiences in a concise, compelling manner • Mentor and coach junior Revenue Operations team members on analysis techniques, reporting best practices, and problem-solving approaches • Support revenue team leaders and frontline managers by enabling self-serve access to insights and clear operational guidance • Reinforce adoption and compliance with established revenue processes to drive consistency and performance

🎯 Requirements

• 5+ years of experience in Revenue Operations, Sales Operations, or Analytics roles supporting revenue teams • 3+ years of experience building executive-ready dashboards in Lightdash or similar BI tools (Looker, Tableau, Mode) • Experience working in SaaS and/or Higher Education is strongly preferred • Advanced SQL proficiency with experience querying large datasets and performing complex funnel, pipeline, and performance analysis • Advanced Salesforce experience, including data model understanding, reporting, dashboards, pipeline management, and forecast support • Proven experience analyzing end-to-end sales and customer success funnels and presenting data-backed insights to senior leadership and C-suite • Demonstrated ability to independently lead RevOps initiatives from problem definition through implementation with measurable business impact • Experience mentoring or coaching junior analysts or RevOps team members

🏖️ Benefits

• 12 weeks of paid leave for welcoming new children • Multiple Health and Welfare Benefit Options (Medical, Dental, Vision) • 401k plan (with employer matching) • Flexible + Remote Work Opportunities • Unlimited Paid Time Off (PTO) • Employer Assistance Program (EAP) • Calm and DoorDash subscriptions