GSI Partnerships Manager

🕒 May 20

🗽 New York – Remote

🗽 New York – Remote

💵 $180k - $250k / year

⏰ Full Time

🟠 Senior

🔴 Lead

💰 Account Manager

Apply Now

Find Similar Remote Jobs

Receive Emails For Remote Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

Parloa

WebsiteLinkedInAll Job Openings

201 - 500 employees

💰 Series B on 2024-04

Parloa is a leading global AI company with a vision to make every customer interaction as easy as talking to a friend. We amplify the customer service experience with our AI Agent Management Platform. This enterprise-grade platform automates contact centers by leveraging the full power of generative AI safely & reliably in the context of consumer interactions. It combines highly-skilled personal AI agents that engage in natural and unique conversations with every customer, with AI assistance for human agents when they get on the line. Global brands trust Parloa to connect with their customers, ensuring they feel heard through exceptional experiences that increase satisfaction, encourage sales, and build loyalty. Parloa was founded in 2018 by Malte Kosub and Stefan Ostwald with offices in Berlin, Munich, and New York.

📋 Description

• Identify, recruit, and grow GSIs globally (Accenture, Deloitte, TCS, Infosys, Capgemini, Wipro, etc.) as strategic partners, ensuring consistent activation across regions. • Develop and execute joint business plans with GSI partners, aligning on market strategy, solution roadmaps, consumption targets, and account pursuits - this by industry and region. • Build consumption Programs of Parloa solutions by embedding our Conversational and Agentic AI capabilities into large-scale GSI-led transformation programs. • Develop and package joint IP and industry-specific offerings that combine Parloa’s AI platform with GSI expertise to address vertical use cases (e.g., banking compliance, telco CX, healthcare automation). • Enable GSI partner success by aligning sales, solution engineering, product, and enablement teams to accelerate onboarding, training, and certification. • Ensure global scalability of GSI partnerships by replicating best practices, fostering knowledge-sharing, and building repeatable frameworks across regions. • Influence C-level relationships within GSIs to secure executive sponsorship, joint investments, and long-term strategic alignment. • Collaborate cross-functionally with Parloa Sales, Marketing, Product, and Customer Success to ensure seamless integration of GSI-led opportunities into Parloa’s growth engine.

🎯 Requirements

• 10+ years of experience in strategic alliance management, partner sales, or GSI relationship management in enterprise software or SaaS. • Working at or with SAP AG in the past in this context if highly appreciated and differentiating due to the lately announced partnership. • Proven track record of building and scaling GSI alliances globally that deliver measurable revenue, consumption, and market impact. • Strong network within major GSIs (Accenture, Deloitte, Capgemini, Infosys, TCS, Cognizant, Wipro, etc.). • Expertise in Conversational AI, Agentic AI, and Customer Experience transformation — able to articulate Parloa’s differentiated value proposition to GSIs and their clients. • Experience designing joint IP and vertical-specific solutions with GSIs. • Strong commercial acumen: able to build and negotiate joint GTM agreements, revenue models, and consumption-based incentives. • Excellent communication, negotiation, and stakeholder management skills — comfortable presenting to executive leadership. • Strategic thinker with operational discipline: capable of balancing long-term alliance development with near-term sales execution.