At Passport, we help brands reach their global potential.

With an expansive network, an in-house team of shipping and compliance experts, and a user-friendly software platform, Passport is the shipping carrier that growth-focused brands trust to expand their business internationally.

You make the products your customers love. We’ll get it to their doorsteps.

Passport

Customer Success

Support direct-to-consumer brands in onboarding and utilizing Passport for international growth.

• Make it your mission to create an exceptional Passport experience for our customers, post sale onwards
• Build relationships with key customer stakeholders
• Understand customer pain points to help create tailor-made shipping strategies
• Project manage concurrent onboardings (brand and 3PLs) and communicate progress internally and externally
• Work closely with 3PL success team to ensure a seamless experience for shared customers
• Collaborate on scaling internal processes and workflows for successful customer onboardings, and work cross-functionally within Passport to deploy them
• Become an expert on the Passport product, while keeping up with industry trends and news

Implementation Specialist

Full-stack Engineer

Optimize APIs and data processes for leading eCommerce internationalization solutions.

• Solve synchronization and load issues of our distributed API
• Create and optimize relational data queries collaborating with our data specialists
• Implement effective scheduled data processing tasks with our internal Routines framework
• Generate properly tagged log data and analyze it with Elasticsearch
• Use the power of cloud-based AWS tools and Prometheus/Grafana monitoring
• Enrich our fancy knowledge base in Notion with new details and articles
• Learn about the world of international shipping
• Deal with popular e-commerce platforms as Shopify, Bigcommerce, Magento
• Understand our clients’ pain points and needs, collaborate with some of them directly to ensure the success
• Be a part of a supporting team that will help you to adapt, improve and cope with failures.

Sr. Software Engineer

Sales Development Rep

Identify and generate net new business opportunities through outbound prospecting.

• Build Passport’s client base through identifying qualified opportunity leads from marketing campaigns and cold outreach
• Reach out to prospects via email, phone, and social media to introduce Passport Global & Passport Shipping’s services
• Qualify leads and schedule meetings or calls for the sales team
• Maintain accurate and up-to-date records of all interactions in our CRM system
• Work hand in hand with fellow SDRs to share successful techniques and build comradery in our remote environment
• Stay informed about industry trends and the competitive landscape
• Meet and exceed monthly and quarterly targets for qualified leads and appointments

Sales Development Representative

Develop and optimize data processing tasks for international eCommerce brands using NodeJS and TypeScript.

• Solve synchronization and load issues in distributed API
• Optimize relational data queries with data specialists
• Implement scheduled data processing tasks with Routines framework
• Generate log data and analyze with Elasticsearch
• Work with AWS tools and Prometheus/Grafana monitoring
• Enhance knowledge base with new details and articles
• Engage with popular e-commerce platforms like Shopify, Bigcommerce, Magento

Sr Software Engineer

• Identify and generate net new business opportunities through outbound prospecting and inbound lead follow-up
• Reach out to prospects via email, phone, and social media to introduce Passport Global & Passport Shipping’s services
• Qualify leads and schedule meetings or calls for the sales team
• Maintain accurate and up-to-date records of all interactions in our CRM system
• Work hand in hand with fellow SDRs to share successful techniques and build comradery in our remote environment
• Stay informed about industry trends and the competitive landscape
• Meet and exceed monthly and quarterly targets for qualified leads and appointments

Account Executive

• Drive revenue growth within Passport's Mid-Market segment
• Actively manage named accounts and develop sales strategy
• Negotiate pricing, contract terms, and partnership agreements
• Collaborate with peers across departments to support success

Mid-Market Account Executive

• Responsible for planning, implementing, directing, and administering all aspects of the human resources function for the Mid-Atlantic Region
• Provide day-to-day management of the Employee Relations team

Remote Jobs at Passport