Senior Account Manager

Job not on LinkedIn

🔥 1 hour ago

🇦🇺 Australia – Remote

⏰ Full Time

🟠 Senior

💰 Account Manager

Where this job comes from

Posted on PatSnap Eureka's careers page, not through a job board

First seen by Remote Rocketship 1 hour ago

Logo of PatSnap Eureka

PatSnap Eureka

501 - 1000 employees

⚖️ Legal

☁️ SaaS

Legal • SaaS

PatSnap Eureka is an AI-driven intellectual property (IP) intelligence and research platform. It provides AI agents and tools for patent and novelty search, freedom-to-operate (FTO) analysis, IP drafting, SEP claim charting, engineering and materials problem solving, and domain-specific workflows for life sciences and chemicals (including biosequence and chemical-structure search). The product set includes an Intelligence Suite (analytics, IP Intelligence, biopharma intelligence), desktop beta, APIs and integrations, and professional services — aimed at law firms, R&D teams, and high-tech and life-sciences organizations for tasks such as competitor tech research, design risk screening, and patent litigation insights.

📋 Description

• Develop new business targeting leading enterprises and SMEs in the ANZ region • Lead full sales cycles from needs discovery and solution design through negotiation and contract closure • Build a strong pipeline and manage the sales funnel using data-driven forecasting • Negotiate commercial agreements to close new logos and expand existing accounts • Own and manage key enterprise accounts to drive renewal, expansion, satisfaction, and retention • Identify upsell and cross-sell opportunities across Patsnap’s product portfolio • Manage the entire customer lifecycle • Build relationships with senior stakeholders across R&D, IP, legal, and innovation functions • Act as a trusted advisor who understands client business objectives and challenges • Conduct customer onboarding meetings and quarterly business reviews • Resolve escalations and client issues across the account portfolio • Stay current on product updates and articulate their value to clients

🎯 Requirements

• 8+ years of B2B sales experience, preferably in enterprise SaaS, IP services, R&D tools, or technology solutions, with customers in the ANZ region • Bachelor’s degree or above; background in business, chemical, engineering, or related fields is a plus • Proactive, results-oriented commercial professional • Strong sense of urgency, curiosity, ownership, and initiative • Ability to work in a fast-moving environment where priorities evolve quickly • Ability to quickly understand new technologies, products, industries, and customer needs • Proficiency using AI tools such as ChatGPT, Claude, Gemini, and other productivity or sales AI tools • Proven experience managing key or strategic accounts with complex buying processes • Strong consultative selling and stakeholder management skills • Experience selling into R&D, IP, legal, or innovation teams is highly preferred • Valid right to work in Australia • Candidate based in Sydney or Melbourne, Australia or nearby

🏖️ Benefits

• Inclusive environment where talent thrives and ideas bloom • Remote work arrangement in Australia

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