Retail Account Manager

🔥 57 minutes ago

🇦🇺 Australia – Remote

💵 A$189k - A$247.1k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Account Manager

👻 Ghost score 0%

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WHOOP

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2012

🔧 Hardware

🏥 Healthcare

☁️ SaaS

🔥 Funding within the last year

💰 $575M Series G on 2026-06

Hardware • Healthcare • SaaS

WHOOP is a wearable technology company that offers wrist-worn devices and a membership service delivering continuous (24/7) health, fitness, and recovery insights and personalized coaching. WHOOP devices track sleep, strain, stress, heart rate, HRV, VO2 max, and provide features like women's hormonal insights, blood pressure insights, ECG and AFib detection in higher-tier devices (WHOOP MG), and Advanced Labs blood testing and health monitoring services. They sell multiple device/membership tiers (One, Peak, Life) with varying medical-grade features, HSA/FSA eligibility for some services, long battery life, a screen-free design, and a range of bands and apparel. WHOOP markets to athletes and consumers focused on performance and longevity, and provides professional/medical-grade features and partnerships with sports teams and ambassadors.

📋 Description

• Own and grow key retail partnerships across Australia and New Zealand • Manage day-to-day relationships, commercial performance, forecasts, purchase orders, inventory, assortment, sales reporting, and ongoing account needs • Develop account strategies and joint business plans supporting sales targets and company objectives • Use sales performance, market trends, competitor activity, and customer insights to identify risks and growth opportunities • Lead retailer business reviews and ongoing account touchpoints • Evaluate performance and execute opportunities across assortment, merchandising, marketing, training, and sell-through • Develop and execute retailer marketing plans and omni-channel activations • Partner with internal Marketing teams on point-of-sale materials, in-store displays, digital assets, promotional programs, and retail associate training • Serve as the regional voice of retail partners internally • Collaborate with Marketing, Operations, Finance, Apparel & Accessories, Legal, and other teams to resolve issues, support launches, and deliver an exceptional WHOOP brand experience • Assess market opportunities, identify prospective partners, support commercial discussions and onboarding, and maintain visibility into the regional retailer pipeline

🎯 Requirements

• 5+ years of experience in account management, sales, trade marketing, or a related commercial role • Experience ideally within consumer electronics, sporting goods, health and wellness, or another relevant consumer category • Demonstrated experience managing retail or wholesale accounts • Understanding of forecasting, inventory, purchase orders, assortment, and sell-through • Experience developing and executing retail marketing programs, including in-store and digital activations, merchandising, promotional campaigns, and/or retail associate training • Strong commercial and analytical mindset • Ability to translate sales, account, and market data into clear priorities and actionable growth opportunities • Excellent relationship-building, communication, and negotiation skills • Ability to work effectively with external retail partners and cross-functional internal teams • Ability to operate independently, balance strategic planning with hands-on execution, and manage multiple priorities • Passion for fitness, health, and technology • Willingness to travel throughout Australia and New Zealand and internationally as needed • Strong commitment to embracing and leveraging AI tools in day-to-day tasks • Legally authorized to work in Australia

🏖️ Benefits

• Meaningful equity • Benefits • Generous equity package • Equal Opportunity Employer

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