Operations Analyst

March 26

Pawlicy Advisor

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The smartest way to compare and buy pet insurance.

Pet Insurance and Insurance Brokerage

2 - 10

Description

• Serve as primary administrator of our Sales and Customer Success CRM and connected tools, implementing SOPs, updating taxonomies, creating automations, importing lead data, managing data flow, and implementing data management and analysis best practices. • Create reporting on the overall veterinary channel business by synthesizing information across our internal tools to aid strategic decision making. • Analyze performance across the veterinary segment of the business and provide insights on areas of opportunity and growth within the segment. • Develop practices to improve cross-functional efficiency and collaboration. • Forecast asset demand across our veterinary network and manage vendor relationships to ensure order fulfillment. • Maintain veterinary business records, harnessing internal and prospect data.

Requirements

• 3+ years of experience as an operations analyst, business analyst, or similar role • Experience leading CRM management for a company and manipulating CRM data is required, experience with Mixpanel is a plus • Mastery of Excel • Strong forecasting, statistical analysis, and general analytical skills • Previous experience at a high-growth fast-paced startup, or a passion to join one • Legally authorized to work in the United States • Must reside in the San Francisco bay area or NYC metro area to allow for occasional in-person collaboration • Preferred: • B2B experience in a healthcare industry (veterinary, dental, or medical) • Experience with SQL

Benefits

• Competitive salary (range $90,000 - $110,000) • Startup equity grants • Flexible (currently unlimited) vacation. We’re focused primarily on your output • Top tier health, dental, vision insurance • 401k employer contributions • The chance to be an early hire at a well-funded, venture-backed startup and help build a billion-dollar business focused on helping pets