Compliance Support Specialist – Homecare

🕒 July 24

🇵🇭 Philippines – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

💝 Customer Support

🚫👨‍🎓 No degree required

👻 Ghost score 33%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Peak Support

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2015

📦 Logistics

📣 Marketing

💼 Consulting

Logistics • Marketing • Consulting

Peak Support is an AI-driven, award-winning business process outsourcing (BPO) company that provides customer experience and operational support to companies worldwide. They build and run multilingual CX teams delivering customer service, technical support, trust & safety/content moderation, back-office and accounting services, sales & marketing support, and Tech & AI solutions (chatbots, RPA, sentiment analysis, dashboards). With strategic locations across the Philippines, United States, Colombia and Eastern Europe, strong security certifications (PCI, SOC 2) and a data-driven approach, Peak Support helps businesses scale, reduce cost, and improve customer satisfaction.

📋 Description

• Review caregiver onboarding requirements to ensure credentials and compliance items are complete, accurate, and current • Verify licenses, certifications, background checks, health clearances, and other onboarding requirements before approval • Identify missing, expired, or incomplete requirements and ensure timely resolution • Maintain accurate and organized caregiver compliance records • Partner with Recruitment and internal teams to obtain outstanding requirements • Communicate requirement status and provide timely stakeholder updates • Follow up on missing items to keep onboarding on schedule • Escalate unresolved compliance issues when necessary • Update internal systems with compliance and onboarding statuses • Track outstanding requirements and prepare status reports as needed • Maintain confidentiality of caregiver information • Support process improvements that improve compliance process efficiency and accuracy

🎯 Requirements

• 2+ years of experience in compliance support, onboarding, recruitment coordination, healthcare administration, or a similar role • Strong attention to detail and ability to identify missing requirements and inconsistencies • Excellent organizational and follow-up skills • Strong written and verbal communication skills • Ability to manage multiple priorities in a fast-paced environment • Proficiency in Microsoft Office, particularly Excel • Experience working with HR or onboarding systems • Experience in home care, healthcare, staffing, or another regulated industry preferred • Experience supporting onboarding or compliance processes preferred • Familiarity with caregiver credentialing, licensing, or onboarding requirements preferred • Experience using applicant tracking systems or compliance management platforms preferred

🏖️ Benefits

• Fully remote work arrangement • Work-from-home convenience • Positive, encouraging, and performance-driven culture • Opportunities to build rewarding, long-term careers • Tremendous opportunities for growth • Established organization and exceptional team support • Remote team support processes and culture