CSR – Takedown Associate

Job not on LinkedIn

🔥 4 hours ago

🇵🇭 Philippines – Remote

⏳ Contract/Temporary

🟢 Junior

🟡 Mid-level

✨ Associate

🚫👨‍🎓 No degree required

👻 Ghost score 10%

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Logo of Peak Support

Peak Support

1001 - 5000 employees

Founded 2015

📦 Logistics

📣 Marketing

💼 Consulting

Logistics • Marketing • Consulting

Peak Support is an AI-driven, award-winning business process outsourcing (BPO) company that provides customer experience and operational support to companies worldwide. They build and run multilingual CX teams delivering customer service, technical support, trust & safety/content moderation, back-office and accounting services, sales & marketing support, and Tech & AI solutions (chatbots, RPA, sentiment analysis, dashboards). With strategic locations across the Philippines, United States, Colombia and Eastern Europe, strong security certifications (PCI, SOC 2) and a data-driven approach, Peak Support helps businesses scale, reduce cost, and improve customer satisfaction.

📋 Description

• Monitor eCommerce websites, social media platforms, and other online channels for unauthorized use of product images, trademarks, and brand assets • Document intellectual property infringements using screenshots, URLs, and supporting evidence • Submit takedown requests according to platform policies and procedures, including DMCA-related processes when applicable • Collaborate with internal teams on complex infringement cases and repeat violations • Maintain accurate records of cases, actions, outcomes, and timelines • Provide regular reports and status updates on enforcement activities • Support brand protection initiatives by identifying unauthorized sellers and potential counterfeit products

🎯 Requirements

• Previous experience in eCommerce, intellectual property protection, online enforcement, or a related field • Familiarity with DMCA procedures and intellectual property laws • Excellent attention to detail and strong organizational skills • Strong written and verbal communication skills • Proficiency in Google Sheets and Google Docs • Knowledge of advanced Google search techniques • Ability to work independently and manage priorities effectively • Familiarity with major eCommerce and social media platforms, such as Amazon, eBay, and Instagram, and related platform policies • Must be legally authorized to work in the applicable location

🏖️ Benefits

• Fully remote work-from-home arrangement • Flexible schedule (to be determined) • Opportunities for growth • Positive, encouraging, and performance-driven culture • Established organization with remote-team support processes • Company swag distribution • Work-from-Home PLUS model

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