Peak Support
1001 - 5000 employees
🤝 B2B
☁️ SaaS
🛍️ eCommerce
B2B • SaaS • eCommerce
Peak Support is a boutique Business Process Outsourcing (BPO) company, providing scalable solutions for customer service, technical support, sales, marketing, and back-office operations. With a presence in the Philippines, United States, Colombia, and Eastern Europe, they support fast-growing and innovative brands across multiple industries such as eCommerce, financial services, gaming, healthcare, and technology. Peak Support is dedicated to delivering exceptional quality and personalized attention by maintaining a highly skilled workforce and fostering a strong company culture. Their mission is to empower teams to innovate and exceed client expectations while ensuring data security and operational efficiency.
Customer Service Associate - Freelance
🕒 Yesterday
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Peak Support
1001 - 5000 employees
🤝 B2B
☁️ SaaS
🛍️ eCommerce
B2B • SaaS • eCommerce
Peak Support is a boutique Business Process Outsourcing (BPO) company, providing scalable solutions for customer service, technical support, sales, marketing, and back-office operations. With a presence in the Philippines, United States, Colombia, and Eastern Europe, they support fast-growing and innovative brands across multiple industries such as eCommerce, financial services, gaming, healthcare, and technology. Peak Support is dedicated to delivering exceptional quality and personalized attention by maintaining a highly skilled workforce and fostering a strong company culture. Their mission is to empower teams to innovate and exceed client expectations while ensuring data security and operational efficiency.
📋 Description
• Deliver exceptional customer service • Assist customers through various platforms (email, chat, phone) • Collaborate with peers, supervisors, and management to achieve corporate and client goals • Adapt to changing work environments
🎯 Requirements
• Proven customer service experience in the BPO industry • Excellent oral and written communication skills • Ability to provide customer support over various platforms (email, chat, phone, etc.) • Flexibility to work in a fast-paced environment • Knowledgeable about Microsoft Office applications with Average MS Excel Skills • Ability to convey information effectively • Must be willing to take part in required initial training • Excellent problem solving skills • Flexibility to work multiple shifts during the weekends or on holiday • Excellent organizational skills and attention to detail • Can work with minimal supervision
🏖️ Benefits
• Work-from-Home PLUS model • Positive and encouraging work culture • Opportunities for growth
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