Executive Assistant – Business Operations Coordinator, AU Mortgage

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Pear Tree.

WebsiteLinkedInAll Job Openings

1 - 10 employees

💼 Consulting

📦 Logistics

📣 Marketing

Consulting • Logistics • Marketing

Pear Tree is a Melbourne‑born offshore recruitment and hiring services company that connects Australian, US, and UK businesses directly with skilled offshore professionals (primarily from the Philippines) without agency markups. They provide end-to-end hiring support — sourcing, screening, skills assessments, video interviews, reference checks — and offer payroll, Employer‑of‑Record, and compliance assistance plus a six‑month replacement guarantee. Pear Tree recruits across IT, sales & marketing, finance, creative, admin and operations roles, emphasizing cost savings, direct pay to talent, and secure onboarding workflows.

📋 Description

• Serve as the primary operational partner to the Founder across multiple business units • Synthesize strategy and conversations into actionable priority lists and executive summaries • Own special projects from concept through execution with minimal supervision • Identify operational bottlenecks and drive process improvements • Document client details and prepare file summaries for the Para Broker team • Apply basic credit knowledge to understand lending scenarios, identify hurdles, and manage file handovers • Coordinate lending workflows, including document collection, KYC requirements, and CRM updates • Move files through the pipeline from initial inquiry through settlement support • Monitor team workflows, action items, and project deadlines • Maintain accountability and cross-departmental communication • Implement and refine operational systems for scalable multi-business operations • Manage Facebook and other social media presence across financial services and hospitality operations • Use ChatGPT and Claude to draft, refine, and repurpose strategic content • Schedule, publish, and track marketing content across digital platforms

🎯 Requirements

• Minimum 3 years of experience as an Executive Assistant, Operations Coordinator, Chief of Staff, or similar senior support role • Experience supporting a fast-paced founder or executive • Strong working knowledge of Australian mortgage broking, lending, banking, or credit industry processes and terminology • Proficiency in Microsoft Office • Proficiency in Google Workspace • Proficiency in CRM platforms • Proficiency in generative AI productivity tools, including ChatGPT and Claude • Exceptional written and verbal English communication skills • Ability to craft clear summaries and public-facing content • Strong problem-solving ability • Proven ability to manage competing priorities and work autonomously with incomplete information • Preferred: experience supporting multi-business operations or dual sectors such as Finance and Hospitality • Preferred: expertise with Australian mortgage CRMs, loan processing, and credit administration workflows • Preferred: familiarity with Canva and Facebook Business Suite

🏖️ Benefits

• Independent Contractor Agreement • 100% remote work • Full-time schedule following AU business hours