Talent Acquisition Partner – Healthcare, Customer Success

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🕒 February 25

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Catena

WebsiteLinkedInAll Job Openings

1 - 10 employees

👥 HR Tech

🏢 Enterprise

🎯 Recruiter

HR Tech • Enterprise • Recruitment

Catena, now known as Pearl Talent, is a company that specializes in helping organizations hire top remote talent from overseas, primarily focusing on candidates from the Philippines and Latin America. They offer a rigorous vetting process to ensure they provide highly capable candidates equipped with modern software skills and fluent English proficiency. Pearl Talent provides two main hiring services: Managed Services, which handles compliance, payroll, and training, and Direct Placement for companies that manage hires internally. They focus on long-term retention and quality in their hiring processes, aiming to build high-performing remote teams for a range of industries including healthcare, real estate, and finance.

📋 Description

• Manage intake calls, role calibration, candidate screening, interview coordination, and offer closure. • Ensure active roles are fully vetted and interview-ready prior to candidate submission. • Drive hiring outcomes while maintaining defined quality standards and timelines. • Maintain consistent communication with stakeholders throughout the hiring process. • Recruit healthcare roles such as Patient Care Coordinators, Care Navigators, and Medical Billing Specialists. • Recruit customer service roles including Customer Service Representatives and Bilingual Support Representatives. • Recruit generalist roles such as Executive Assistants, Operations, and Administrative professionals. • Evaluate candidate competency, communication, and role alignment without lowering hiring standards. • Conduct focused sourcing for niche, time-sensitive, or underperforming pipelines. • Leverage LinkedIn and other sourcing tools strategically to strengthen candidate pools. • Partner with automation systems and internal sourcing resources to optimize results. • Lead structured intake calls to define success profiles and hiring trade-offs. • Set realistic expectations on timelines and market dynamics. • Maintain accurate ATS/CRM data and track role-level KPIs including time-to-hire and conversion rates. • Flag risks, bottlenecks, and process gaps proactively.

🎯 Requirements

• 3+ years of full-cycle recruitment experience. • Proven experience recruiting healthcare and customer service roles. • Demonstrated ability to close generalist roles efficiently. • Strong screening, structured evaluation, and offer-closing skills. • Experience recruiting for US-based clients. • KPI-driven, outcome-oriented mindset. • Clear, structured written and verbal English communication. • Ability to thrive in fast-paced, high-performance environments. • Experience hiring for US-based startups or high-growth companies. • Background in agency recruitment environments. • Exposure to performance-driven recruitment systems and scorecard methodologies. • ATS / CRM systems (Workable experience a plus) • LinkedIn Recruiter • Google Workspace • Notion • Slack • Recruitment automation tools • Assessment platforms • Analytics or dashboarding tools

🏖️ Benefits

• Monthly performance bonus • Fully remote, forever • Annual team retreat • Unlimited PTO • Real-world experience in recruitment marketing and sourcing • A behind-the-scenes look at how we connect people with opportunities • A supportive team that values your growth and ideas