Associate Product Program Manager

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Pearson VUE

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1994

📚 Education

🛍️ eCommerce

☁️ SaaS

Education • eCommerce • SaaS

Pearson VUE is a global leader in computer-based testing, providing a wide range of credentialing and certification exams for various industries. They support test-takers and test owners by offering resources, scheduling options, and accommodations to ensure equitable access to testing. Their mission is to empower candidates and enrich communities through the delivery of high-stakes exams that validate professional skills and knowledge, contributing to career advancement and industry standards.

📋 Description

• Execute assigned tasks accurately and on time, following established SOPs. • Provide timely status updates and support the team during key delivery periods. • Follow documented workflows and maintain accurate records in SharePoint or designated repositories. • Update Job Aids and process documentation as directed. • Keep workflows and trackers up to date in JIRA, Smartsheet, or equivalent tools. • Flag tooling issues, data inconsistencies, or reporting anomalies to supervisors promptly. • Identify and escalate routine issues with sufficient context for quick resolution. • Provide clear task and workflow updates to supervisors. • Assist with data preparation, validation, and reporting.

🎯 Requirements

• Bachelor's degree in any discipline with up to 1–2 years of relevant experience. • Prior exposure to content production, publishing, digital operations, or administrative support is preferred. • High attention to detail with the ability to follow processes consistently, manage concurrent tasks, and meet deadlines. • Comfortable working with documentation, workflow tools (JIRA, Smartsheet or equivalent), and structured data; able to perform basic validation and support reporting activities. • Clear written and verbal communication skills, with the ability to provide structured updates to supervisors and participate constructively in team check-ins. • Strong learning orientation — able to absorb new processes, tools, and domain knowledge quickly and apply them as directed.