Manager, Quality – Digital Systems

🔥 0 minutes ago

🇮🇳 India – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

👔 Manager

👻 Ghost score 10%

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Pfizer

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1849

💼 Consulting

📣 Marketing

💊 Pharmaceuticals

💰 Post-IPO Debt on 2023-05

Consulting • Marketing • Pharmaceuticals

Pfizer is a pharmaceutical company that has been at the forefront of scientific innovation for 175 years. The company is dedicated to improving health and well-being at every stage of life by providing access to safe, effective, and affordable medicines and healthcare services. Pfizer focuses on delivering innovative therapies, particularly in the field of cancer treatments, as it continues to progress in transforming the healthcare landscape.

📋 Description

• Serve as the primary business administrator for Veeva eQMS on behalf of Regulatory Quality Assurance • Triage and resolve business administration requests, partnering with technical teams on complex issues • Own access request intake and provisioning across RQA’s digital systems environments • Support Veeva release coordination through UAT, business approvals, communications, and production deployments • Maintain and improve job aids, quick reference guides, and user-facing documentation • Develop, prepare, and deliver reporting across functional areas • Provide guidance on Veeva Vault configuration options, object relationships, shared configuration dependencies, and downstream impacts of changes • Support eQMS enhancement request triage and impact assessment • Stay current on Veeva developments, GxP digital systems best practices, AI technologies, and regulatory expectations • Participate in eQMS governance forums representing RQA Digital Systems • Represent the RQA Digital Systems team in enterprise programs, scope responsibilities, develop execution plans, and deliver against them • Maintain ownership of workstream status and decisions; surface blockers and escalation points • Coordinate with Pfizer Digital and cross-functional teams on quality data integrity and system continuity • Issue stakeholder communications and prepare leadership briefing materials • Execute periodic data extracts, basic dashboarding, and data queries supporting regulatory and quality operations • Identify process improvement and digital transformation opportunities • Evaluate AI use cases, partner with technical teams, and drive adoption of AI-enabled solutions • Support AI integration into quality workflows, eQMS process redesign, and platform evolution

🎯 Requirements

• Bachelor’s degree in Life Sciences, Information Systems, Computer Science or a related field with 5+ years of relevant industry experience • Excellent written and verbal communication skills; able to produce clear documentation, user-facing guidance, and stakeholder-ready reports • Demonstrated experience working directly and iteratively with business stakeholders to understand their underlying needs and workflows • Working knowledge of Veeva Vault eQMS or a comparable enterprise quality/GxP system, including working knowledge of vault object relationships and configuration dependencies • Demonstrated, hands-on curiosity about AI-enabled tools, automation, or advanced analytics, with concrete examples of applying them to improve processes and drive innovation • Experience in a GxP-regulated pharmaceutical or biotech environment with demonstrated understanding of quality management system processes • Proven ability to operate autonomously and collaboratively on complex, cross-functional work • Strong analytical and problem-solving skills; able to assess the downstream impact of system changes and translate business needs into actionable decisions • Basic coding, scripting, and/or dashboarding experience (e.g., SQL, Power BI, Spotfire, or similar) preferred • Background as a Veeva Vault business administrator, business analyst, or similar business-technology liaison role preferred • Experience with Veeva Vault configuration in a pharma or CRO setting, including participation in system releases, eQMS governance forums, or enhancement request management preferred • Familiarity with Pfizer enterprise data and/or source systems preferred • Exposure to data platforms such as Snowflake and DSS/Dataiku or related data engineering tools preferred • Working knowledge of Microsoft Power Automate or similar automation tools preferred