Account Manager, Acute Care Informatics

🕒 May 6

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Philips

WebsiteLinkedInAll Job Openings

10,000+ employees

⚕️ Healthcare Insurance

🧬 Biotechnology

Healthcare Insurance • Biotechnology • Medical Devices

Philips is a global health technology company committed to improving people's health and well-being through meaningful innovation. They focus on various domains including personal health, diagnosis and treatment, and connected care, striving to provide advanced technologies and solutions that enhance health outcomes for individuals and healthcare providers alike.

📋 Description

• Actively drive the HealthSystems portfolio in the area of Acute Care Informatics • Strategically expand customer relationships • Successfully close new business opportunities • Build and strengthen customer relationships in coordination with other roles/functions (regular customer interaction) in line with the jointly developed sales strategy • Proactively identify and qualify new business opportunities in coordination with the Key Account Manager • Ensure accurate representation of the sales funnel in the Customer Relationship Management tool (SFDC) • Prepare customer-focused proposals (configuration and pricing) involving the Customer Service Specialist and, if necessary, other specialists • Present proposals and conduct negotiations (together with the Key Account Manager or independently) • Renew and expand existing customer relationships with the aim of securing long-term (framework) agreements • Organize product demonstrations and reference visits • Regularly monitor competitors and industry changes and provide effective feedback to the Business Unit • Order intake & sales revenue for solutions • Data quality in SFDC & forecast accuracy • Customer satisfaction (NPS) – response rate & score • Share of Wallet (SoW) • Price realization for equipment/products and customer service

🎯 Requirements

• Proven sales skills in identifying, managing and closing deals • Experience in medical IT / Healthcare IT • 3–5 years of experience in solution-oriented sales of healthcare IT • Good IT skills, deep knowledge of hospital/clinical workflows and a moderate understanding of the healthcare system in general • Ability to collaborate with multiple stakeholders • Customer-focused, empathetic approach with a high degree of self-organization and problem-solving skills • Confident presence when providing needs-based customer advice • Personal accountability for achieving (team) results • Excellent verbal and written communication skills, active listening and strong persuasion skills (genuine enthusiasm for the product) • Proficient in Microsoft Office applications and strong IT affinity • Willingness to travel (Austria & Switzerland); ideally based in the Greater Vienna area

🏖️ Benefits

• Attractive, performance-based and fair compensation system • Attractive Philips pension plan and employer-funded private accident insurance • 25 days of vacation per year • Commuter pass OR company car for private use • Philips In Balance program with great health benefits (company doctor, monthly massage, etc.) • Subsidized lunches • Discounts at the Philips MyShop