Principal DevOps Engineer

April 27

Pindrop

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Security, Identity & Intelligence On Every Voice

anti-fraud • phone fraud • fraud • authentication • call center authentication

201 - 500

Description

• Design, document, build, maintain, and support a wide array of complex infrastructure and services • Own key components of our deployment pipeline and operational infrastructure • Work on multiple assignments at once, collaborate with the larger teams to establish and use best practices • Analyze performance/usability challenges and propose innovative solutions to solve them • Proactively enhance monitoring and troubleshooting capabilities • Look at every manual process and find ways to automate/code it into a highly reliable and reportable system • Automate software deployment processes and continuously improve our CI/CD posture • Mature our processes from ad-hoc to optimized • Take complex systems and make them seem boring because they are so reliable

Requirements

• 10+ years of devops experience, ideally in a startup environment • On-call rotation with occasional night/weekend work required • Extensive Redhat/CentOs/Ubuntu linux administration experience • Expertise in Chef/Ansible/Terraform/Packer/Helm/Flux • Scripting expertise, preferably Python and Bash • Knowledge of some or all of our toolset: Jenkins/Github Actions, Github, Nginx, VMWare/Proxmox, Splunk, ELK, RabbitMQ, Artifactory, Prometheus, Docker containers, etc • Experience working with many AWS/GCP infrastructure services such as EC2/GCE, ECS/EKS/GKE, RDS, S3, EIP, NLB, Route53, Kubernetes, and more • Experience with networking concepts within firewall, switch, and router configuration including: VLANs, DNS, VPNs, BGP, ACLs, etc. • Demonstrated experience identifying security vulnerabilities with the associated ability to remediate them in a timely manner • PostgreSQL/MySQL/MariaDB/NoSQL experience in both building highly available systems as well as writing complex queries • Demonstrated history working within a distributed architecture and CI/CD best practices • Telephony infrastructure experience a plus

Benefits

• Competitive compensation, including equity for all employees • Unlimited Paid Time Off (PTO) • 4 company-wide rest days in 2024 where the entire company rests and recharges! • Generous health and welfare plans to choose from - including one employer-paid "employee-only" plan! • Best-in-class Health Savings Account (HSA) employer contribution • Affordable vision and dental plans for you and your family • Employer-provided life and disability coverage with additional supplemental options • Paid Parental Leave - Equal for all parents, including birth, adoptive & foster parents • One year of diaper delivery for your newest addition to the family! It’s our way of welcoming new Pindroplets to the family! • Identity protection through Norton LifeLock • Remote-first culture with opportunities for in-person team events • Recurring monthly home office allowance • When we need a break, we keep it fun with happy hours, ping pong and foosball, drinks and snacks, and monthly massages! • Remote and in-person team activities (think cheese tastings, chess tournaments, talent shows, murder mysteries, and more!) • Company holidays • Annual professional development and learning benefit • Pick your own Apple MacBook Pro • Retirement plan with competitive 401(k) match • Wellness Program including Employee Assistance Program, 24/7 Telemedicine