Customer support for modern tools. Fast, flexible and extendable.
API • Customer service • Internal tools • Operations
2 - 10
March 19
🇬🇧 United Kingdom – Remote
⏰ Full Time
🟡 Mid-level
🟠 Senior
🧑💼 Account Executive
🇬🇧 UK Skilled Worker Visa Sponsor
Customer support for modern tools. Fast, flexible and extendable.
API • Customer service • Internal tools • Operations
2 - 10
• Building a new customer service tool for developer-focused companies • Creating a lightning-fast support platform • Engaging with prospective customers to understand their needs and pain points • Ensuring Plain is a good fit for customers and helping them adopt the product • Recruiting a former support leader to help build go-to-market strategy
• Strong experience in support leadership • Track record of working with both early stage and large companies • Consultative sales skills • Ability to drive adoption and value for customers • Desire to improve and scale customer engagement efforts
• Competitive salary • Fast-paced, innovative environment • Opportunity to work with both early stage and large companies • Hands-on sales approach • Focus on understanding customer needs • Opportunity to shape and build go-to-market strategy
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