Presence is the leading provider of online speech and occupational therapy, behavioral and mental health services, and software for K-12 districts for children with special needs. We are dedicated to ensuring that all students in the PreK-12 education system receive the special education-related services they need to grow and thrive. We supply exceptional teletherapy tools and software for providers to serve and support students and schools. Founded in 2009, we are a growth stage company backed by Spectrum Equity, TPG’s The Rise Fund, Bain Capital’s Double Impact Fund, and Catalyst Investors. We currently have 250+ employees and 2,000+ clinicians working in our network. We are a remote-first workforce with headquarters in NYC, serving schools nationwide.

Our mission-driven team of employees is committed to leveraging innovative technology solutions to close the gap and serve more students. We love to see students thrive!

Presence

Account Executive

About Presence Presence is the leading provider of teletherapy solutions for children with diverse needs. Through our award-winning technology, Presence connects speech language pathologists, occupational therapists, and behavior and mental health specialists to schools, districts, and organizations nationwide. Our growing network of 2,000+ clinicians has delivered more than 6 million teletherapy sessions to students across 47 states. Presence is backed by Spectrum Equity, TPG’s Rise Fund and Bain Capital Double Impact. We are a majority-female company led by Kate Eberle Walker, an education industry leader, working mom, and author of The Good Boss: 9 Ways Every Manager Can Support Women at Work . We are a remote-first workforce. We place a high value on schedule coordination to stay connected with each other when working in different places, and to create opportunities to engage with each other in person as well. About This Role At Presence, we believe that we have a responsibility to help schools provide their students access to the specialized services they need. We are seeking high-energy, sales driven professionals to guide prospects to Presence’s proven teletherapy and tele-evaluation solutions. You will serve as key contact and liaison between Presence and potential clients during the initial sales process and guide clients to the best solution to meet their needs. Ideal candidates should be results-oriented, possess outstanding customer facing skills and have a proven track record selling to large, complex organizations and systems from the ground up. Role Responsibilities Let’s get this one out the way immediately – hit your quota! Achieve your weekly prospecting activity goals to build a strong pipeline in alignment with your annual quota Demonstrated understanding and willingness to engage across the full sales lifecycle: prospecting, qualifying, consultative selling, value selling, presenting/demonstrating, developing proposals, overcoming objections, and closing deals Quickly become knowledgeable on the Presence’s services and demonstrate it in alignment with a prospect’s pain points. Adhere to the company’s operational framework ensuring all sales tools are leveraged effectively and data entry/reporting requirements are met Accurately forecast your monthly, quarterly, and annual performance Leverage and coordinate cross-functional internal teams (marketing, public affairs, ) to efficiently navigate complex sales cycles Ensure effective customer onboarding and long-term success by collaborating with the Clinical and Customer Success team Develop post-sale account plans identifying expansion and referral opportunities in collaboration with Customer Success Ability to travel for client meetings and industry events

Sales Account Executive

Product Manager

Presence is the leading provider of teletherapy solutions for children with diverse needs. Through our award-winning technology, Presence connects speech language pathologists, occupational therapists, and behavior and mental health specialists to schools, districts, and organizations nationwide. Our growing network of 2,000+ clinicians has delivered more than 6 million teletherapy sessions to students across 47 states. Presence is backed by Spectrum Equity, TPG’s Rise Fund and Bain Capital Double Impact. We are a majority-female company led by Kate Eberle Walker, an education industry leader, working mom, and author of The Good Boss: 9 Ways Every Manager Can Support Women at Work . We are a remote-first workforce. We place a high value on schedule coordination to stay connected with each other when working in different places, and to create opportunities to engage with each other in person as well. We are looking for Product Managers who are interested in:

• Using tech to help scale therapy to reach more of those who need it.
• Designing the processes and infrastructure that will drive the therapy platform of the future.
• Leading interdisciplinary functional teams of designers, engineers, clinicians, and operators to reimagine therapy sessions as a product from the bottom up.
• Make Presence the preferred employer of providers by advocating for our community of providers and empowering them to be impactful while loving their work.
• Developing and managing the product strategy, roadmap, and execution for a category at Presence, working with stakeholders to rapidly plan, prioritize, and ship product.

Nice to have: Experience with Workforce Management: Payroll, Time & Attendance, or Billing solutions

What makes a successful Product Manager at Presence? Someone who is:

• User-obsessed. You are deeply empathetic, constantly putting yourself in the shoes of our users (whether that be our schools, students, or clinical team).
• Impact-driven. You care about your impact upon the world. That means more building and less talking as you work towards something that has the chance of changing people’s lives.
• A Renaissance (wo)man. You’re curious, always learning, and as comfortable talking shop with a clinician as with a designer or engineer.
• Strategic and Tactical. You can alternate between 10,000-foot and 10-foot views easily and at the right time. Product vision? Fit-and-finish? All in a day’s work.
• Creative. You don’t need to be asked to think outside of the box...you know when to climb hills and when to jump them.
• Scrappy. You’re a hustler who will get your hands dirty and protect your builders at every turn.
• A leader. You’re kind, charismatic, and humble. Teams want to be in the trenches with you, and to build something great by your side.

What experience should you have?

• 5+ years of Product Management experience shipping impactful products and features
• College degree required. MBA preferred.
• Required: Startup experience. Built products from scratch. Selected and integrated best-in-class solutions.

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