Senior Consultant, Employee Experience – Healthcare

🕒 May 8

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Press Ganey

1001 - 5000 employees

Founded 1985

⚕️ Healthcare Insurance

Healthcare Insurance • Analytics • Consulting

Press Ganey is a leading provider of patient experience measurement, performance analytics, and strategic advisory solutions for healthcare organizations. The company focuses on improving the overall healthcare experience through advanced analytics and human-centered insights, helping clients enhance patient and workforce safety, employee experience, and organizational growth. With a data-driven approach, they provide interactive dashboards, industry benchmarks, and actionable insights to drive measurable impact across the healthcare sector. Press Ganey collaborates with healthcare providers, health plans, and life sciences organizations to transform care delivery and improve human experiences in healthcare.

📋 Description

• Work closely with healthcare clients to define organizational priorities. • Analyze workforce and experience data. • Deliver strategic recommendations. • Lead delivery workstreams and develop high-quality client deliverables. • Foster executive-level client relationships and identify opportunities for ongoing partnership and growth.

🎯 Requirements

• Bachelor’s degree from an accredited university (required). • 10+ years of relevant experience in the healthcare industry. • Experience in hospital‑based HR operations, including employee experience and workforce engagement initiatives. • Demonstrated expertise in workforce engagement and employee experience data and methodology. • Experience leading large-scale process improvement and implementation initiatives. • Direct experience with healthcare consulting implementation strategies. • Strong project management experience. • Excellent analytical skills, including quantitative, qualitative, and conceptual analysis. • Exceptional written, verbal, and presentation skills with the ability to influence stakeholders at all levels. • Ability to travel up to 75%.

🏖️ Benefits

• Health insurance • 401(k) matching • Paid time off • Flexible work arrangements • Professional development opportunities • Discretionary bonus based on performance

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