PriceLabs
201 - 500 employees
Founded 2014
🏨 Hospitality
✈️ Travel
☁️ SaaS
💰 $30M Series A on 2022-08
Hospitality • Travel • SaaS
<PriceLabs> is a cloud-based platform that provides link management, URL shortening, QR code generation, mobile-friendly landing pages, analytics, and integrations. It enables businesses to create branded short links and dynamic QR codes, track clicks and scans with advanced analytics and UTM campaigns, and build no-code landing pages and digital business cards. The platform offers APIs and extensive integrations for developers and teams, serving small businesses to enterprises across retail, hospitality, media, healthcare, finance, and more.
Product Support Specialist – SaaS
Job not on LinkedIn
🕒 July 28
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PriceLabs
201 - 500 employees
Founded 2014
🏨 Hospitality
✈️ Travel
☁️ SaaS
💰 $30M Series A on 2022-08
Hospitality • Travel • SaaS
<PriceLabs> is a cloud-based platform that provides link management, URL shortening, QR code generation, mobile-friendly landing pages, analytics, and integrations. It enables businesses to create branded short links and dynamic QR codes, track clicks and scans with advanced analytics and UTM campaigns, and build no-code landing pages and digital business cards. The platform offers APIs and extensive integrations for developers and teams, serving small businesses to enterprises across retail, hospitality, media, healthcare, finance, and more.
📋 Description
• Be the first point of contact for customers • Take ownership of customer issues and resolve them • Conduct product walkthroughs and provide resolutions to customer queries • Ensure proper recording and closure of all issues • Find ways to go above & beyond to help customers
🎯 Requirements
• 1+ years of experience in a Customer support role within a SaaS product organisation • Empathy and patience • Curiosity and a problem-solving mindset • Numerical Literacy and Data Fluency • Solid verbal, written, presentation, and interpersonal communication skills
🏖️ Benefits
• Work from home • Equal opportunity employer
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