
51 - 200 employees
💄 Beauty
🛍️ eCommerce
👥 B2C
Beauty • eCommerce • B2C
PRINCIPIA is a Brazilian direct-to-consumer dermocosmetics brand and online retailer offering science-backed, high-performance skincare, body and hair products. The company emphasizes transparent, concentrated formulas with disclosed active ingredient concentrations, affordable pricing, and personalized routines (dermaquiz) to democratize advanced treatments. It operates primarily through an e-commerce storefront with customer support, secure payment options and a 30-day return policy.
🔥 0 minutes ago
🗣️🇧🇷🇵🇹 Portuguese Required
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51 - 200 employees
💄 Beauty
🛍️ eCommerce
👥 B2C
Beauty • eCommerce • B2C
PRINCIPIA is a Brazilian direct-to-consumer dermocosmetics brand and online retailer offering science-backed, high-performance skincare, body and hair products. The company emphasizes transparent, concentrated formulas with disclosed active ingredient concentrations, affordable pricing, and personalized routines (dermaquiz) to democratize advanced treatments. It operates primarily through an e-commerce storefront with customer support, secure payment options and a 30-day return policy.
• Provide customer service and maintain relationships with clients via phone and digital channels • Conduct outbound calls to customers in the portfolio • Prospect for new business opportunities • Present and sell the product portfolio, launches, mix and promotional campaigns • Negotiate, track sales and ensure customer onboarding/activation • Develop a consultative relationship by identifying needs and offering the best solutions • Record all interactions in corporate systems and follow up on post-sale activities
• High school diploma required (college degree is a plus) • Experience in telesales, remote sales, customer service or consultative selling • Strong communication, negotiation and persuasion skills • Basic knowledge of Microsoft Office and experience with CRM systems • Organized, disciplined and results-oriented • Excellent verbal communication and confidence for sales and customer service via phone, WhatsApp and other digital channels • Advantage: experience in the pharmaceutical distribution, dermocosmetics, personal care/beauty or consumer goods segments • Advantage: experience serving pharmacies, drugstores or distributors
• This position is also open to Persons with Disabilities (PwD) • We value diversity on our team and encourage applications from professionals of all backgrounds
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