Sales Commission Analyst II

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Rackspace Technology

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 1998

💼 Consulting

📦 Logistics

🤖 Artificial Intelligence

Consulting • Logistics • Artificial Intelligence

Rackspace Technology is a global managed cloud services provider that designs, builds, migrates and operates multicloud, hybrid and private cloud environments for enterprises. It offers consulting, professional and managed services across cloud infrastructure, application modernization, data platforms, AI/ML (Foundry of AI/FAIR), and cybersecurity, along with managed hosting, colocation and platform integrations with major hyperscalers. Rackspace serves regulated and mission-critical industries with a focus on security, compliance, cost optimization and operational reliability.

📋 Description

• Administer assigned sales compensation plans in accordance with approved plan documents and policies. • Calculate, validate, and process monthly and quarterly commission payments. • Review commission calculations for completeness and accuracy prior to payroll submission. • Investigate and resolve commission discrepancies, exceptions, and inquiries from sales employees and managers. • Support commission adjustments, true-ups, recoveries, and manual calculations when required. • Maintain employee, territory, quota, crediting, and compensation data within the Incentive Compensation Management platform (Captivate IQ). • Prepare recurring commission reports and dashboards for Sales, Finance, and Total Rewards leadership. • Partner with Sales Operations to ensure accurate opportunity crediting and sales hierarchy alignment. • Collaborate with Payroll to ensure timely commission payments. • Support Finance with monthly accruals and reconciliation activities. • Maintain accurate documentation supporting commission calculations and plan administration. • Ensure administration activities comply with company policies and approved compensation plans.

🎯 Requirements

• Bachelor's degree in Business, Finance, Accounting, Human Resources, Mathematics, or a related field. • Approximately 2–5 years of experience in sales compensation, payroll, finance, sales operations, or compensation administration. • Experience working with incentive compensation management systems (such as SAP Callidus, Captivate IQ, or similar) preferred. • Advanced Microsoft Excel skills, including PivotTables, XLOOKUP/INDEX-MATCH, and data analysis. • Strong analytical and problem-solving skills with exceptional attention to detail. • Ability to interpret compensation plans and perform complex calculations accurately. • Strong organizational skills with the ability to manage multiple priorities and meet deadlines. • Excellent written and verbal communication skills. • Experience working in a global or multinational organization is preferred. • English proficiency required.

🏖️ Benefits

• Health insurance • Professional development opportunities