Azure Cloud Engineer II

January 10

Rackspace Technology

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Realize the full value of the cloud.

IT as a Service • Multi-Cloud • Managed Hosting • Managed AWS/Azure/Google Cloud Platform/OpenStack/Alibaba • Managed Private Cloud for VMware/Microsoft/OpenStack

5001 - 10000

Description

• We are seeking an Azure Cloud Engineer to deliver Cloud Engineering services to Rackspace’s Enterprise and SME clients. The ideal candidate will have strong, hands-on technical skills, with the experience and consulting skills to understand, shape, and deliver against our customers’ requirements. • On a day-to-day basis, you will be working on: - Managing and supporting ticket queues of various clients and maintaining the SLA. - Support 24X7 environment with long-term or permanent shifts. - Escalation to appropriate task manager of inappropriate work task requests or requirements. - Leveraging personal subject matter expertise, and working closely with peers, the role will be accountable for delivering 24X7 quality support in a client-facing role. You’ll be the voice of Rackspace within the customer. • Monitoring Azure cloud-based systems for availability, performance, reliability, security, etc. using tools like Azure Monitor, Azure Log Analytics, Azure Trusted Advisor, or similar. • Must have hands on experience and strong understanding of AKS (Azure Kubernetes), containerization and troubleshooting Kubernetes issues. • Experienced in all IAAS, PAAS azure services in compute, storage, and its associated concepts. • Experience in troubleshooting complex networking setups and have good understanding over all networking services available in Azure. • Hands on experience of working on all available load balancing solutions in Azure. • Strong technical troubleshooting experience and ability to produce well-articulated RCA’s • Good experience working with services such as Service bus, event hub, ADF, databricks and ADLS. • Good understanding of storage services like storage account, SQL, postgres and mySQL • Knowledge of using automation accounts, PowerShell commands and Azure CLI • Experience in troubleshooting Windows/Linux operating systems. • Advise on cost optimization for current infrastructure. • Good understating of Azure Security and able to recommend best practices with regards to security in cloud environment. • Experience collaborating with developers and platform engineers, and continuously optimizing infrastructure to remove bottlenecks and improve automation. • Ideally have a degree in a technology field or equivalent industry experience. • Strong communication skills, and customer-facing experience desirable.

Requirements

• Minimum 3-8 years of relevant hands-on Azure cloud experience. • Experience in troubleshooting complex networking setups and have good understanding over all networking services available in Azure. • Should be able to Create 1 Route table / subnet, Tighten open network security groups,review Application security groups, Cleanup available public Ips, and Review/Setup Azure policies for VM size SKUs • Monitoring Azure cloud-based systems for availability, performance, reliability, security, etc. using tools like Azure Monitor, Azure Log Analytics, Azure Trusted Advisor, or similar. • Must have hands on experience and strong understanding of AKS (Azure Kubernetes), containerization and troubleshooting Kubernetes issues. • Experienced in all IAAS, PAAS azure services in compute, storage, and its associated concepts. • Experience in troubleshooting complex networking setups and have good understanding over all networking services available in Azure. • Hands on experience of working on all available load balancing solutions in Azure. • Strong technical troubleshooting experience and ability to produce well-articulated RCA’s • Good experience working with services such as Service bus, event hub, ADF, databricks and ADLS. • Good understanding of storage services like storage account, SQL, postgres and mySQL • Knowledge of using automation accounts, PowerShell commands and Azure CLI • Experience in troubleshooting Windows/Linux operating systems. • Advise on cost optimization for current infrastructure. • Good understating of Azure Security and able to recommend best practices with regards to security in cloud environment. • Candidates with knowledge of automation tools such as Azure Resource Manager (ARM), Terraform, Ansible, or similar will be preferred. • Experience collaborating with developers and platform engineers, and continuously optimizing infrastructure to remove bottlenecks and improve automation. • Ideally have a degree in a technology field or equivalent industry experience. • Strong communication skills, and customer-facing experience desirable.

Benefits

• We are the multicloud solutions experts. We combine our expertise with the world’s leading technologies — across applications, data and security — to deliver end-to-end solutions. • Named a best place to work, year after year according to Fortune, Forbes and Glassdoor, we attract and develop world-class talent. • Join us on our mission to embrace technology, empower customers and deliver the future. • Though we’re all different, Rackers thrive through our connection to a central goal: to be a valued member of a winning team on an inspiring mission. • We bring our whole selves to work every day. And we embrace the notion that unique perspectives fuel innovation and enable us to best serve our customers and communities around the globe. • We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. • If you have a disability or special need that requires accommodation, please let us know.