Senior Account Manager

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Railsware

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2007

💳 Fintech

🤖 Artificial Intelligence

🤝 B2B

Fintech • Artificial Intelligence • B2B

Railsware is a product studio that specializes in building innovative technology products using Ruby on Rails, React, and React Native. The company supports entrepreneurs and offers services that include web and mobile development, as well as artificial intelligence and machine learning solutions. Railsware is notable for its successful products like Mailtrap, Coupler, and TitanApps, and it aims to empower businesses by providing top-notch technical partnership and resources.

📋 Description

• Run live demos with prospective and new clients. • Convert inbound leads into paying customers. • Grow revenue from existing accounts by identifying upsell opportunities. • Manage solution partners and resellers. • Own account health end-to-end for client value. • Keep CRM data accurate and actionable. • Maintain onboarding and sales documentation. • Collaborate across teams for seamless client experience. • Monitor and improve your own performance by reviewing calls and tracking conversion rates.

🎯 Requirements

• 2+ year in sales, account management, or customer success • Experience with live demos and discovery calls. • Experience working with SaaS contracts with an average value of $5K+ per year. • Fluent English, written and spoken. • CRM experience. • Tech-savvy and a fast learner. • Analytical and consultative mindset. • Strong communication and negotiation skills. • Comfortable managing multiple priorities.

🏖️ Benefits

• CET-aligned hours: 8:00 AM–5:00 PM or 3:00 PM–11:00 PM