Senior Account Manager

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Logo of adm Group

adm Group

501 - 1000 employees

Founded 1992

🛒 Retail

🏢 Enterprise

Marketing • Retail • Enterprise

adm Group is a global marketing execution business that combines intuitive technology and expertise in managing complex global supply chains. They offer support to marketing, procurement, and sales teams to develop cohesive solutions that enhance marketing execution and performance across industries. With a focus on centralizing procurement strategies, adm Group provides complete visibility of supply chains, safeguards brands, and increases sales engagement using data insights. Their services include e-commerce product design, promotional material innovation, loyalty programs, digital strategy execution, and optimizing retail experiences. They are committed to sustainability and driving strategic partnerships for impactful marketing solutions.

📋 Description

• Manage end-to-end delivery of digital and cross-channel projects, coordinating timelines, tasks, and workflows across internal teams (Analytics, CRO, SEO, etc.) • Ensure project requirements, dependencies, and stakeholder expectations are clearly defined and met • Maintain high quality standards and proactively escalate risks or issues • Facilitate collaboration between global HQ, regional, and local market stakeholders, ensuring alignment and clear communication • Adapt project workflows and deliverables to local market realities • Support multi-market rollouts, translating global initiatives into effective local execution • Organise and lead internal and external meetings with clear agendas, follow-ups, and reporting • Provide structured documentation, handovers, and updates to all stakeholders • Contribute to performance tracking, reporting, and wrap-up presentations in collaboration with strategy and analytics teams • Maintain streamlined processes and operational clarity across multiple workstreams

🎯 Requirements

• 4–6 years’ experience in client service or project/account management, ideally within a digital or integrated marketing agency • Strong organisational and time-management skills; ability to manage multiple workstreams in a fast-paced environment • Excellent interpersonal and stakeholder management skills, including experience engaging with senior clients • Experience working in multi-market or matrixed environments • Proactive, solutions-oriented mindset with strong attention to detail • Fluent in English (written and spoken); additional languages are an advantage • Familiarity with CRM, E-commerce, Loyalty, SEO, or other digital marketing domains is a plus

🏖️ Benefits

• adm Indicia is proud to be an equal opportunity employer and is committed to creating a diverse environment. We recruit, employ, develop, compensate, and promote regardless of race, religion, colour, national origin, sex, disability, age, veteran status, and other protected status as required by applicable law. Should you need any reasonable adjustments made to this application process, please don't hesitate to let us know.

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