Administrative Assistant – Remote Work

🔥 1 hour ago

🇧🇷 Brazil – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

📋 Administrative Assistant

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Raízen

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 2011

🍽️ Food & Beverage

📦 Logistics

🏭 Manufacturing

Food & Beverage • Logistics • Manufacturing

Raízen is a leading company in the production of ethanol and sugar, as well as the distribution of fuels and related services under the Shell brand in Brazil, Argentina, and Paraguay. The company focuses on renewable energy solutions, producing ethanol from sugarcane for various applications, including fuel and pharmaceutical uses. Raízen also serves the B2B market and is engaged in logistics and sustainability initiatives, operating convenience stores like OXXO and Shell Select to adapt to changing consumer habits and lead trends in mobility and energy efficiency.

📋 Description

• Provide customer support via voice and text with speed and quality • Demonstrate strong verbal and written communication skills, adjusting tone of voice to enhance the customer experience • Practice active listening and reading during interactions, interpreting customer needs • Understand processes, ensuring proficiency in solutions and flexibility in addressing customer needs • Mediate conflicts and collaborate with internal teams to identify the best solutions • Monitor the KPIs established by the Company • Comply with security guidelines and Brazil’s General Data Protection Law (LGPD)

🎯 Requirements

• Completed high school education • Availability to work rotating schedules and shifts • Knowledge of Microsoft Office • Strong communication and writing skills • Adaptability to change • Proactive and dynamic approach • Strong interpersonal skills and empathy • Currently pursuing a university degree is desirable • Previous online customer service experience is desirable

🏖️ Benefits

• Open to applicants of all sexual orientations, gender identities, races, ethnicities, and ages, with or without disabilities • Remote work