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Customer Success & Support

• Senior Customer Success Engineer position
• Support EU-based customers with Rasa Platform use
• Work alongside customer success manager
• Help build mission-critical conversational assistants
• Help customer DevOps team deploy to Kubernetes
• Help customer engineers build chatbots with Rasa Platform
• Run workshops on Conversation-Driven Development
• Advocate for customer by passing on product feedback to product team

Senior Customer Success Engineer

Sales & Solutions Engineer

• Presenting Rasa's business and technical value proposition to prospective customers explaining, functionally and technically, the value proposition of the Rasa platform leading proof-of-concepts and pilots building business cases traveling to meet clients across North America working with our Product team to continue to build on our robust roadmap
• The job opening consists of a stipend for personal development & 6 paid education days to help you grow within your role
• Unlimited PTO + paid sick leave + paid public holidays
• Macbook, and other tech to help you to do your job
• We have regular remote team events, as well as an annual company-wide offsite Heath benefits 401(k) contribution with up to 4% match (USA only)
• Equity options

Pre Sales Solutions Engineer

Product Manager

• Lead a squad of developers responsible for Rasa Pro, the leading pro-code Conversational AI framework in the market.
• Collaborate with designers, researchers, engineers and data scientists to evolve our product offering and address our enterprise customers' needs.
• Establish KPI metrics and leverage qualitative and quantitative measures to evaluate features and test hypotheses.
• Coordinate with Product Marketing on new product launches to educate the sales team, market and our users on the product changes through clear and concise documentation, demo videos, presentations, etc.
• Collect large amounts of product feedback, and then taming that complexity to turn it into an action plan.
• The job opening for a Senior Product Manager for a product team in the Developer Tribe is a position that requires a lot of experience in deeply technical domains, as well as a good understanding of how enterprise software and data stacks work.
• The Senior Product Manager will also be responsible for crafting the product strategy and roadmap for the Rasa Pro framework to evolve the value proposition to drive adoption and monetization, as well as leading a squad of developers who will be working on developing the product.
• The Senior Product Manager will also be responsible for providing clarity and empowering the team to be agile and consistently deliver value to customers.

Senior Product Manager

Machine Learning Engineer

• Work with customers' architects, developers, and operations staff to design, implement, and run Rasa deployments
• Serve as the customers' go-to-resource for handling all Rasa-related projects and issues
• Help champion an environment for ongoing strategic customer success
• Document customer feedback and share with Rasa's product and engineering organization
• Participate in Rasa internal training and education sessions
• Work from the US, UK, Germany, or Serbia.

Resident AI Engineer

Full-stack Engineer

• Work on a product that allows Conversational AI teams to collaborate and annotate conversations to improve their bot performance.
• Lead architecture decisions and own the product.
• Collaborate with Engineers, Product Managers, Product Designers, and you'll report to an Engineering Manager.
• We are building the bot tuning product in Node and React.
• We also offer an open-source Conversational AI infrastructure product written in Python.

Remote Job Openings at rasa.io

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Senior Customer Success Engineer

rasa.io

Pre Sales Solutions Engineer

rasa.io

Senior Product Manager

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Resident AI Engineer

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Senior Full Stack Engineer, Typescript

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