Junior Account Manager

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RateHawk

WebsiteLinkedInAll Job Openings

201 - 500 employees

☁️ SaaS

🔌 API

Travel • SaaS • API

RateHawk is a leading online booking tool for travel professionals, offering accommodation bookings from over 2. 6 million hotels worldwide, as well as air tickets, transfers, and car rentals. The platform provides a seamless experience for users with API integrations, a mobile app, and multilingual 24/7 support. RateHawk allows travel professionals to earn loyalty points and access exclusive B2B rates, ensuring maximum profit potential. With a user-friendly interface and multiple filters, it makes finding the best travel options easy and efficient. RateHawk supports businesses with fast API integrations and offers different business models, making it a versatile solution for travel professionals.

📋 Description

• Expand and consolidate presence in the assigned territory; • Maintain and develop our relationship with signed partners (tour operators, travel agencies, travel management companies, OTAs) in order to increase their performance; • Collaborate with the sales team to identify and grow opportunities within the territory; • Follow-up with existing and new partners in order to provide system training; • Position the brand within the travel trade through ongoing product presentations and networking events; • Address incident issues, ensuring partners support; • Payments control: oversee and ensure accuracy in transaction processing; • Provide market & competitive environment analysis; • Provide regular comprehensive reporting through CRM and internal systems.

🎯 Requirements

• **Relevant Experience**. Minimum of 1 year of successful experience in account or customer management, or in business development for B2B companies within the travel industry. • **Market Knowledge**. Understanding of the region's travel market, including B2B travel networks (tour operators, travel agencies, travel management companies, OTAs). • **Language knowledge.** Fluent in English; Spanish is an asset, any other languages are a plus. • **Analytical skills.** Used to data-driven decision-making, metrics-driven and good with numbers. • **Personal skills.** Proactive, ambitious, motivated, action-oriented, results-focused, appetite for innovative technology, comfortable with the fast-changing business environment, team player. • **International mindset.** Ability to understand and work across a wide range of cultural contexts reflecting ETG’s global presence.

🏖️ Benefits

• Flexible schedules and opportunity to work remotely. • Ambitious and supportive team who love what they do, appreciate each other, and grow together. • Internal programs for adaptation and training, development of soft skills, and leadership abilities. • Partial compensation for participating in external training and conferences. • Corporate English school: Group and individual lessons, speaking clubs with colleagues from all over the world. • Corporate prices on hotels and travel services. • MyTime Day Off - an extra non-working day without loss of compensation.