Account Manager

🕒 April 30

🇺🇸 United States – Remote

💵 $57.1k - $97.2k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Account Manager

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

Apply Now

Find Similar Remote Jobs

Receive Emails For Remote Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

Ritchie Bros.

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

🛍️ eCommerce

🚗 Transport

💰 Post-IPO Equity on 2023-01

eCommerce • Transport • Construction

Ritchie Bros. is a leading auctioneer specializing in the selling of heavy equipment and trucks for various sectors such as construction, agriculture, and oil & gas. They conduct live and timed auctions globally, making it easy for buyers and sellers to participate online. With a wide variety of categories including cranes, forklifts, and more, Ritchie Bros. offers financing options and partnerships with shipping providers to facilitate easy asset movement worldwide.

📋 Description

• Provide daily assistance with communication between IAA branches and provider. • Monitor SLA compliance and work with operations team to determine cause and appropriate action plan in instances where compliance is not met. • Solution escalations and complaints from providers and help address any areas of concern they may have. • Work with IAA reporting group to provide report framework on data requests from IAA operations or providers. • Review all reporting that is provided to the provider • Help manage relationships between IAA employees and providers • Support CAT operations, as requested

🎯 Requirements

• 5+ years of experience in operations, process improvement, or account management in a fast-paced, service-driven environment. • Strong analytical skills with experience interpreting data and translating insights into action. • Self-starter with strong problem-solving skills and a continuous improvement mindset. • Highly collaborative, with experience working across diverse teams. • Proficient in Microsoft Office Suite; experience with data visualization tools is preferred. • Candidate must show history of tactful and positive dealings with all levels of personnel within an organization, internal and external • Excellent oral presentation and written communication skills essential • Must be able to multi-task, prioritize and adjust schedule to meet multiple deadlines • Willing to operate within a team environment • Able to work independently and be a self-starter • Candidate would ideally have worked or have rental &/or vehicle wholesale background. • Position requires 25-30% travel

🏖️ Benefits

• medical, dental, vision, and basic life insurances • 401k plan with 100% match for the first 4% contributed • 15 days of PTO each year