Mid-level RevOps Analyst – GTM Solutions

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RD Station

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2011

☁️ SaaS

🤝 B2B

🛍️ eCommerce

SaaS • B2B • eCommerce

RD Station is a Brazilian SaaS company that provides integrated marketing automation, CRM and customer service solutions. Its platform helps businesses attract and qualify leads, run email and WhatsApp campaigns, create landing pages, automate sales processes, deploy chatbots and manage omnichannel conversations, with analytics and AI features as well as an app marketplace and developer APIs. RD Station targets companies and agencies seeking to connect marketing, sales and support workflows to drive growth and retention.

📋 Description

• Administer and enhance Gainsight CS functionality; • Configure Rules Engine, Scorecards, CTAs, Playbooks, and Journey Orchestrator; • Implement improvements and automations in Customer Success processes; • Build integrations between Gainsight and other ecosystem tools; • Investigate and resolve platform-related incidents; • Collaborate with Customer Success, BI, Information Systems, and other teams to continuously evolve the solution; • Explore opportunities to apply AI in operational processes.

🎯 Requirements

• Experience administering Gainsight CS; • Experience with integrations between Gainsight and other platforms; • Knowledge of Customer Success or RevOps operations; • Familiarity with metrics such as Churn, Health Score, NRR, and renewal processes; • Knowledge of APIs, Webhooks, or integration tools; • English for reading technical documentation.

🏖️ Benefits

• Holistic well-being: We support the well-being of those who drive progress; • Diversity and Belonging: Diversity is what makes us stronger.