Customer Success Coordinator

Job not on LinkedIn

🕒 September 25

🇿🇦 South Africa – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🏆 Customer Success

👻 Ghost score 38%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.Why this score:

• Open for 47 days.
• Jobs at this company usually fill in 28 days.
• 44 open roles for a team of 29.
• No salary listed.

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RecruitMyMom

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2012

💼 Consulting

📦 Logistics

📣 Marketing

Consulting • Logistics • Marketing

RecruitMyMom is a specialist talent agency in South Africa focused on empowering women by providing access to skilled job opportunities. With a commitment to diversity and flexibility, the agency connects professional mothers and independent contractors with employers seeking reliable talent for both full-time and part-time positions across various industries. They offer services including background checks, psychometric testing, and access to a wide range of professions, from virtual assistants to fractional executives.

📋 Description

• Own active case management across property transactions, refinances, and portfolio administrative updates • Chase conveyancers, solicitors, lenders, and brokers to move deals between milestones • Identify stalling cases early and flag delays to internal leadership • Liaise with UK solicitors, brokers, and external partners to request, verify, and gather documentation • Maintain correct naming and storage of property documentation and photos • Track upcoming financial milestones on existing portfolio properties • Set up utility accounts, local authority council tax, and building insurance after completion • Coordinate active communication channels for managed properties • Track property development projects and provide proactive operational updates to company directors • Maintain current records across CRM, shared drives, and project trackers • Deliver weekly case update reports to company leadership • Report directly to senior operational management and work alongside team leaders

🎯 Requirements

• 5+ years of experience in a high-volume administration, case management, project coordination, or senior operations role • Experience supporting UK or international clients remotely is highly advantageous • Comfortable managing high-volume data in CRM platforms, project management systems, Google Workspace, and live tracking sheets • Must be tech-agile • Flawless written and spoken English • Quiet, professional home office environment free from background noise • Reliable high-speed fibre internet • Robust backup power (Inverter/UPS) and secondary connectivity to combat load-shedding • Modern laptop/PC, high-quality headset, and clear webcam • Decisive, structured, rigorous, and detail-focused approach • Ability to use CRMs, task management platforms, and live trackers as primary working tools • Ability to communicate confidently by phone or call and document conversations in writing • Ability to escalate financial terms, commitments, and contract signatures to senior leadership • No prior UK property law knowledge required; full training provided

🏖️ Benefits

• Future Bonus Potential: Scope for inclusion in a performance-linked bonus scheme once trained and established • Centralised Team Integration: Fully embedded in a supportive centralised team with comprehensive training from the ground up • Fully remote work arrangement • Monday to Friday working schedule • Long-term stability and growth

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