
5001 - 10000 employees
Founded 1996
💼 Consulting
📦 Logistics
🏥 Healthcare
Consulting • Logistics • Healthcare
regiocom SE is a German business-to-business provider of IT, software and customer-care services focused on the energy sector. The company offers BPO processes for grid operators and energy suppliers, market transparency and regulatory services (e. g. , MaStR, IDA feed-in billing), cloud and IT services, service-center operations, and bespoke software development for energy document standards. regiocom positions itself as an experienced, enterprise-focused partner for utilities and other organizations needing integrated IT, regulatory and customer service solutions.
🔥 0 minutes ago
🗣️🇩🇪 German Required
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5001 - 10000 employees
Founded 1996
💼 Consulting
📦 Logistics
🏥 Healthcare
Consulting • Logistics • Healthcare
regiocom SE is a German business-to-business provider of IT, software and customer-care services focused on the energy sector. The company offers BPO processes for grid operators and energy suppliers, market transparency and regulatory services (e. g. , MaStR, IDA feed-in billing), cloud and IT services, service-center operations, and bespoke software development for energy document standards. regiocom positions itself as an experienced, enterprise-focused partner for utilities and other organizations needing integrated IT, regulatory and customer service solutions.
• Provide inbound first-level support for existing customers • Assist customers with technical issues affecting TV, phone, and internet services • Identify customer needs and sales opportunities • Provide needs-based product advice and optimize contracts during every customer interaction • Present suitable Vodafone products convincingly, with a strong focus on sales • Complete five weeks of paid training during a fixed early shift, Monday to Friday • Work a two-shift schedule Monday to Sunday between 7:00 a.m. and 11:00 p.m. thereafter • Work 40 hours per week on a five-day schedule, with shifts planned several weeks in advance
• Comfortable using computers • Able to handle straightforward technical issues • Customer-service oriented with strong sales skills • Friendly, persuasive, and empathetic in a sales environment • Fluent German with strong verbal communication skills • At least one year of call center experience, ideally in technical service within the telecommunications industry, or at least one year of sales experience • Reliable and self-motivated when working from home • Resident of Germany • Willing and able to reliably work the stated hours • Willing to work shifts Monday to Sunday between 7:00 a.m. and 11:00 p.m. • Willing to work every other weekend, with time off in lieu during the week
• Base pay of €14 per hour • Unlimited commission • Earn up to €28 per hour in total with performance bonuses • Permanent employment contract • 100% work from home – no daily commute to a company location • Premium technology package for your home workstation • Health management programs and fitness center discounts • Training and career development opportunities • Five weeks of intensive, paid training • Time off in lieu during the week when working every other weekend
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