International Director of Member Services – Europe

🔥 27 minutes ago

🇪🇺 Europe – Remote

⏰ Full Time

🔴 Lead

👔 Director

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Relais & Châteaux

WebsiteLinkedInAll Job Openings

10,000+ employees

🏨 Hospitality

✈️ Travel

🍽️ Food & Beverage

Hospitality • Travel • Food & Beverage

Relais & Châteaux is an association of more than 580 landmark hotels and restaurants operated by independent innkeepers, chefs, and owners who share a passion for their businesses and a desire for authenticity in their relationships with their clientele. Established in 1954, it offers a unique introduction to a lifestyle inspired by local culture, gastronomy, and experiences, showcasing a commitment to preserving local heritage and the environment.

📋 Description

• Coordinate the work of an international team composed of 12 Delegation Directors located throughout the world • Coordinate the Member Services team of 26 people • Help delegation teams assist members across the Association’s 20 geographic delegations • Help deploy services and programs initiated by Headquarters • Prepare and implement local action plans decided within each delegation • Work closely with local delegates who bring together, engage and represent delegation members • Coordinate the Employer Brand team of 2 people • Ensure the best use of the Association’s HR tools, including its recruitment website and ATS • Promote the network to relevant schools and institutions capable of providing talent to members • Plan and organize the Association’s main member meetings throughout the year • Organize national or regional delegation meetings and business-specific meetings for chefs, sales teams and human resources teams • Ensure the proper execution of member meetings • Travel around the world approximately 50% of the year

🎯 Requirements

• Proven and solid managerial skills leading a team spread across many countries internationally • Experience managing experienced and autonomous profiles • Experience supporting more junior profiles with strong potential • Strong interpersonal skills and ability to develop relationships with Association members across all countries • In-depth knowledge of the hospitality and restaurant industry • Genuine interest in the hospitality and restaurant sector • Understanding of the luxury sector of the hospitality and restaurant industry • International profile; experience in several different countries is valued • Bilingual in English and French • One additional language, such as Spanish, German or Italian, would be appreciated • Strong desire to travel

🏖️ Benefits

• Employees can work remotely