Customer Support Specialist

🕒 July 9

Apply Now
Find Similar Remote Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Logo of Remote Recruitment

Remote Recruitment

11 - 50 employees

🎯 Recruiter

👥 HR Tech

🤝 B2B

Recruitment • HR Tech • B2B

Remote Recruitment is a recruitment company specializing in helping businesses hire skilled professionals remotely, with a focus on talent from South Africa. They offer cost-effective recruitment services that cover a wide range of job titles, from entry-level to C-suite positions. Remote Recruitment provides companies with the opportunity to save significantly on hiring costs, offering free replacements for up to 12 months. They handle all payroll, HR, and legal matters associated with hired talent, ensuring a seamless recruitment process. Their services are designed to bridge skill gaps and optimize hiring budgets for business growth.

📋 Description

• Respond to customer queries by email, live chat and phone in a warm, clear way • Troubleshoot problems and follow them through to a proper resolution • Keep accurate notes and update records in the CRM • Flag recurring issues and share ideas to improve the customer experience • Work closely with other teams to get customers the answers they need

🎯 Requirements

• Experience in a customer service or support role • Excellent written and spoken English • Familiarity with help desk or CRM tools • A calm, patient approach to problem solving • A reliable internet connection and a quiet space to work

Apply Now

Similar Jobs

🕒 July 8

The Credit Pros

51 - 200

💸 Finance

💳 Fintech

👥 B2C

Client Success Agent providing phone-based support to customers in the credit repair industry. Helping resolve account and billing inquiries while achieving client satisfaction KPIs.

🕒 July 8

Pet Media Group (PMG)

51 - 200

🏪 Marketplace

👥 B2C

🛍️ eCommerce

Trust & Safety Customer Service Agent at Pet Media Group responsible for moderating listings and delivering customer support. Engaging with users on Marketplace websites ensuring trust and safety.

🗣️🇩🇪 German Required

🕒 July 7

ReWorks Solutions

201 - 500

🎯 Recruiter

🤝 B2B

Admin / Customer Service providing exceptional customer service while performing administrative duties remotely. Managing inquiries via phone, email, and chat during US working hours.

🕒 June 11

GLOBALTALENT

51 - 200

🎯 Recruiter

👥 HR Tech

🤖 Artificial Intelligence

German-speaking customer service agent role for a fast-growing European wellness brand. Handling customer inquiries in German with strong emphasis on quality and professionalism.

🗣️🇩🇪 German Required

🕒 May 22

Assist World

51 - 200

🎯 Recruiter

🤝 B2B

Executive Assistant & Customer Experience Specialist supporting founder of semi-luxury e-commerce brand. Managing customer experiences and email communications efficiently.