Admin, Customer Service

🕒 July 7

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ReWorks Solutions

201 - 500 employees

Founded 2024

🎯 Recruiter

🤝 B2B

Recruitment • B2B

ReWorks Solutions is a premium remote staffing company that provides rigorously vetted, native English-speaking offshore professionals from South Africa and the Philippines, managed end-to-end with white-glove onboarding, continuous coaching, performance monitoring, and HIPAA-compliant processes. They position themselves as a B2B partner for healthcare organizations and other businesses seeking client-facing and backend remote teams, promising cost savings, high retention, and compliance. ReWorks combines hands-on team management with AI-powered support to streamline hiring, scaling, and ongoing oversight of remote staff.

📋 Description

• Provide exceptional customer service by managing inquiries via phone, email, and chat in a timely and professional manner. • Perform general administrative duties including scheduling, data entry, and document management. • Maintain organized records and files to ensure efficient operations. • Coordinate communication between clients, vendors, and internal teams to facilitate smooth workflows. • Assist with resolving customer issues and escalating them when necessary. • Support daily operational tasks to improve process efficiency and client satisfaction.

🎯 Requirements

• Proven experience in administrative and customer service roles. • Excellent verbal and written communication skills. • Strong organizational and multitasking abilities. • Proficiency with Microsoft Office Suite and common office tools. • Ability to handle customer inquiries with patience and professionalism. • Attention to detail and problem-solving skills. • Ability to work independently and collaboratively in a remote setting.

🏖️ Benefits

• Comfortable working U.S. hours • Remote work from home

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