Solution Partner Manager, Reseller

🕒 March 16

🇺🇸 United States – Remote

💵 $80k - $120k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Account Manager

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Restaurant365

WebsiteLinkedInAll Job Openings

501 - 1000 employees

🤝 B2B

☁️ SaaS

🛍️ eCommerce

B2B • SaaS • eCommerce

Restaurant365 is a comprehensive restaurant management software platform that unifies accounting, inventory, workforce management, and payroll services into a single solution. Trusted by over 40,000 restaurants, it enhances operational efficiency, helps control food and labor costs, and improves guest experiences through features like employee training, scheduling, and data-driven sales forecasting. Restaurant365 aims to streamline administrative tasks and empower restaurant operators to make strategic decisions quickly and accurately.

📋 Description

• Drive partner-sourced and partner-influenced pipeline, commercial performance, and relationship health across a portfolio of reseller Solution Partners. • Collaborate closely with Sales, Marketing, Enablement, Billing, RevOps, and Customer Success to recruit and onboard new partners, execute joint go-to-market plans, and govern performance against program tiers and revenue goals. • Serve as the primary commercial and contractual owner for reseller partners while reinforcing clear swim lanes with direct Sales and Partner Success Managers (PSMs). • Build and execute joint GTM plans for reseller partners aligned to channel revenue and pipeline goals. • Monitor partner performance against program thresholds that unlock benefits such as PSM and Marketing support. • Act as the executive escalation point for sales and contractual issues related to reseller partners. • Lead QBRs and business reviews with active and high tier reseller partners.

🎯 Requirements

• Proven experience in partner management, channel sales, or reseller program management within B2B SaaS or a related technology environment. • Demonstrated success in pipeline generation, revenue accountability, and quota-bearing roles, ideally with both sourced and influenced metrics. • Experience building and managing joint go-to-market plans with partners, including coordination with Sales, Marketing, and Enablement. • Strong commercial acumen with the ability to interpret contracts, pricing structures, and tiered partner benefits. • Experience managing escalations across Billing, Finance, Sales, and Customer Success, with a track record of structured problem-solving. • Proficiency working in CRM/CPQ systems (e.g., Salesforce) to review opportunities, validate pricing and SKUs, and track partner performance. • Excellent relationship management, communication, and negotiation skills, with the ability to influence cross-functional stakeholders and executive-level partner contacts. • AI fluency: Guides their team in using approved AI tools safely in daily work and holds them accountable for reviewing AI output, particularly in pipeline management, forecasting, and partner-facing communications.

🏖️ Benefits

• Comprehensive medical benefits, 100% paid for employee • 401k + matching • Equity Option Grant • Unlimited PTO + Company holidays • Wellness initiatives