Account Manager

Job not on LinkedIn

July 23

🏈 Alabama – Remote

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🌵 Arizona – Remote

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+25 more states

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⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Account Manager

Apply Now
Logo of RethinkFirst

RethinkFirst

Healthcare Insurance • Artificial Intelligence • Education

RethinkFirst is a company dedicated to transforming behavioral health through clinical expertise, data science, and technology. By leveraging these strengths, RethinkFirst aims to empower its customers and drive improved outcomes, thereby positively impacting the lives of millions worldwide. The company provides solutions for various sectors, including schools and businesses, by supporting students and employees alike with mental health resources and tools. With substantial contributions in education, such as working with eight of the largest school districts and supporting over 3 million students, and in corporate wellness, such as reducing absenteeism for companies like Volvo, RethinkFirst utilizes AI and big data to predict patient progress and enhance clinical outcomes. Its services extend across 225 countries, significantly influencing 11 million lives globally.

📋 Description

• Lead the development and execution of an upsell/cross-sell plan by strategically identifying target organizations and build out a pipeline across all Rethink Behavioral Health customer segments • Lead the full cycle upsell/cross-sell process from initial target identification, outreach, product demonstrations & education, and contracting • Simultaneously and effectively manage multiple deals and client engagements, and maintain real-time and accurate sales activity tracking & reporting • Actively work together with marketing and other parts of the organization in refining product positioning while also translating customer feedback to optimize product deliverables and features • Effectively leverage cross-functional resources and subject matter experts within the organization, knowing when to bring the VP of customer success, clinical leadership or technical expertise into deal discussions • Partner with product & engineering teams to execute go-to-market plans for new products & marketplace solutions • Assist customer success managers in achieving retention goals by joining customers calls as a subject matter expert to provide product training & best practice coaching • Attend and represent the firm in major tradeshows and industry exhibitions and leverage such opportunities to identify and source potential new clients

🎯 Requirements

• Bachelor's degree in psychology, education or related field • Experience is ABA/autism/special education • Experience in account management or sales (ideally up-selling and cross-selling to ABA practices) • Must be comfortable working with technology and fluent in Microsoft Office • Experience working with a SaaS (software) company highly preferred • Excellent verbal and written communication skills. • Strong customer relationship management skills. • Ability to position Rethink solutions and communicate key messages to practice owners and key decision makers. • Self-motivated individual who thrives on doing a job well and has the initiative and drive to excel. • Ability to effectively prioritize, organize, and perform a variety of concurrent tasks. • Proficiency with Microsoft Excel, Word, and PowerPoint applications. • Experience using Salesforce.com is desirable.

🏖️ Benefits

• Health, Dental, & Vision insurance • 401(k) + company match • Paid time off • Parental leave • Professional development assistance

Apply Now

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