The End-to-End Platform for Risk Adjustment, Quality Improvement, and Member Management
51 - 200
March 19
🇺🇸 United States – Remote
💵 $130k - $145k / year
⏰ Full Time
🔴 Lead
💝 Customer Support
🗽 H1B Visa Sponsor
The End-to-End Platform for Risk Adjustment, Quality Improvement, and Member Management
51 - 200
• Provide leadership to a team of customer service managers, supervisors, and representatives • Implement ongoing coaching and performance improvement programs • Analyze key performance indicators (KPIs) to identify trends and operational efficiencies
• Bachelor's degree in business administration, customer service management, or a related field • Proven experience in a leadership role within customer service or a related field • Strong understanding of customer service principles, practices, and industry trends
• Competitive Salary • Medical, Dental and Vision benefits • 401k plan with Employer Match • Generous PTO Plan
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