Healthcare Sales, Intake Consultant

🔥 1 minute ago

🇿🇦 South Africa – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🤑 Sales

👻 Ghost score 25%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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ReWorks Solutions

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2024

🏥 Healthcare

📦 Logistics

📣 Marketing

Healthcare • Logistics • Marketing

ReWorks Solutions is a premium remote staffing company that provides rigorously vetted, native English-speaking offshore professionals from South Africa and the Philippines, managed end-to-end with white-glove onboarding, continuous coaching, performance monitoring, and HIPAA-compliant processes. They position themselves as a B2B partner for healthcare organizations and other businesses seeking client-facing and backend remote teams, promising cost savings, high retention, and compliance. ReWorks combines hands-on team management with AI-powered support to streamline hiring, scaling, and ongoing oversight of remote staff.

📋 Description

• Monitor incoming leads from Google, Facebook and other digital advertising channels • Contact prospective families promptly after receiving enquiries • Make outbound calls to parents who have submitted enquiries but have not responded • Manage incoming calls and answer questions about provider services • Prioritise new enquiries to ensure quick response times and minimise missed opportunities • Build rapport and establish trust with parents and prospective families • Assess family needs and determine whether provider services are suitable • Explain ABA provider services and the intake process • Handle questions, concerns and objections • Encourage parents to proceed and complete intake forms • Follow up consistently with interested families to improve conversion rates • Identify qualified leads and hand them to the relevant provider • Maintain contact with families who have not completed intake • Schedule follow-up calls and ensure promising enquiries are not overlooked • Adapt communication to each family's circumstances and interest level • Manage leads across multiple client-specific CRM systems • Use separate calling systems and phone numbers for each ABA provider • Document conversations, enquiries, outcomes and follow-up activities • Update lead statuses and maintain organised records • Capture relevant information before transferring qualified leads • Maintain accurate reporting across assigned accounts • Meet response-time and daily call-activity targets • Monitor lead engagement, contact rates and conversion progress • Participate in call reviews, coaching and performance calibration sessions • Use feedback and call assessments to improve communication and conversion results • Support US-based healthcare providers during specified US business hours • Work scheduled Sunday coverage and participate in holiday-period coverage as needed

🎯 Requirements

• Approximately 5 years of experience in sales, telesales, inbound sales or lead conversion is preferred • Strong experience handling inbound enquiries and outbound follow-up calls • Proven ability to convert enquiries into sales, appointments or completed applications • Excellent verbal English communication skills with a confident and professional telephone manner • Strong objection-handling, negotiation and persuasive communication skills • Ability to build rapport and establish trust quickly over the phone • Emotionally intelligent, patient and empathetic when dealing with parents and families • Comfortable following sales scripts while keeping conversations natural and engaging • Strong follow-up, organisational and time-management skills • Good computer literacy and experience working with CRM systems • Ability to work independently and manage multiple client accounts • Comfortable working towards measurable sales and conversion targets • A formal college degree is not essential; relevant sales experience, communication ability and proven conversion skills are more important • Candidates must be comfortable working US-aligned shifts • Sunday availability is required • Flexibility during the December holiday period is important • Medical aid or health insurance sales experience is advantageous • Life insurance or other consultative insurance sales experience is advantageous • Healthcare or medical call centre experience is advantageous • Patient admissions, medical intake or appointment conversion experience is advantageous • Experience selling services is advantageous • Previous experience working with US-based clients is advantageous • Exposure to ABA therapy, behavioural health or paediatric healthcare is advantageous

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