QA Supervisor – Operations, ABA

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ReWorks Solutions

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2024

🎯 Recruiter

🤝 B2B

Recruitment • B2B

ReWorks Solutions is a premium remote staffing company that provides rigorously vetted, native English-speaking offshore professionals from South Africa and the Philippines, managed end-to-end with white-glove onboarding, continuous coaching, performance monitoring, and HIPAA-compliant processes. They position themselves as a B2B partner for healthcare organizations and other businesses seeking client-facing and backend remote teams, promising cost savings, high retention, and compliance. ReWorks combines hands-on team management with AI-powered support to streamline hiring, scaling, and ongoing oversight of remote staff.

📋 Description

• - Conduct quality assurance reviews of ABA sessions to ensure accuracy, compliance, and adherence to company standards • - Monitor session data and documentation within CentralReach (or similar CRM systems) • - Identify gaps, inconsistencies, or errors in session reporting and provide actionable feedback • - Train and onboard therapists on CentralReach, including session uploads, data entry, and best practices • - Act as a point of support for therapists requiring assistance with system usage or QA-related queries • - Develop and maintain QA guidelines, training materials, and process documentation • - Collaborate with clinical and operations teams to improve workflows and data accuracy • - Track QA performance metrics and provide regular reporting to leadership • - Continuously identify opportunities to improve processes, efficiency, and training methods

🎯 Requirements

• - Experience in ABA (Applied Behavior Analysis) environments • - Hands-on experience with CentralReach or similar CRM/practice management systems • - Strong understanding of ABA session documentation and compliance standards • - Excellent attention to detail and ability to spot errors or inconsistencies • - Strong training and coaching ability, with confidence in guiding therapists • - Tech-savvy with the ability to quickly learn and teach systems • - Excellent communication and interpersonal skills • - Highly organized with the ability to manage multiple therapists and tasks simultaneously • - Ability to work independently and take initiative

🏖️ Benefits

• - Comfortable working U.S. hours • - Remote work from home • ***Fraud Disclaimer: ***ReWorks Solutions will never request payment during recruitment or require in-person office visits. All official communication will come from a ReWorks Solutions email address. Please verify any suspicious messages with our team directly.