Enterprise Account Executive – Contact Center

September 24

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RingCentral

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Telecommunications • SaaS • Collaboration

RingCentral is a leading global provider of cloud-based communications and collaboration solutions for businesses. It offers a comprehensive suite of services including voice, video, messaging, and collaboration tools that integrate seamlessly across devices to enhance communication and productivity. Over 400,000 organizations worldwide, from small businesses to Fortune 1000 companies, rely on RingCentral to connect teams, manage customer interactions, and conduct virtual events. With its robust and secure platform, RingCentral empowers businesses to stay connected and efficient, supported by AI-driven capabilities and a strong emphasis on innovation and reliability.

5001 - 10000 employees

Founded 1999

📡 Telecommunications

☁️ SaaS

📋 Description

• Prospect for net-new logo accounts and grow existing RingCentral account base within assigned territory • Meet with existing customers to up-sell and follow up on past engagements • Evangelize and educate internal sales teams and communicate RingCentral value proposition to senior-level customer contacts • Position cloud and contact center solutions (RingCentral Office, RingCX, RingCentral Contact Center, Workforce Optimization) to fit customer needs • Coordinate with sales teams to develop Territory, Account, and Opportunity Strategy Plans • Act as a customer advocate internally and advocate for RingCentral to customers • Utilize RingCentral sales process for opportunity identification, positioning and lifecycle management • Drive new revenue through customer acquisition and consistently exceed quarterly and annual sales targets • Partner with regional VARs to identify and deliver new customers • Own funnel, pipeline, forecasting and GTM strategy for assigned patches • Manage complex sales cycles and negotiate agreements based on value-based selling

🎯 Requirements

• Prospecting for NET new logo accounts and growing existing RingCentral account base within assigned territory • Meeting with existing customers to up-sell existing engagements and follow up on past engagements • Evangelize and educate with the RingCentral sales team • Communication of RingCentral value proposition to senior-level customer contacts • Ability to proactively position the value of cloud solutions • Coordination with RingCentral sales teams to develop Territory Strategy Plans, Account Strategy Plans and Opportunity Strategy Plans • Work with RingCentral resources to develop & position appropriate solutions (RingCentral Office / Call Center with Live Reports, RingCX with RingSense, RingCentral Contact Center, RingCentral Workforce Optimization) • Act as a customer advocate within the RingCentral organization and advocate for RingCentral to customers • Utilize RingCentral sales process for identification, positioning and lifecycle management of opportunities • Driving new revenue through customer acquisition in designated territory and named accounts • Consistently strike/exceed quarterly & annual sales targets • Partner with regional VARs to identify, engage and deliver new customers • Own strategy around funnel, pipeline, forecasting and GTM for respective patches • Demonstrated experience managing complex sales cycles and negotiating win-win agreements based on value-based selling • Preferably 5-7 years of solid B2B sales experience • Proven record of sales to large corporate accounts with longer sales cycles • Experience in value based selling and ROI creation • History of success in creating compelling events by building vision for prospects • 5 years of technology solution-based selling (SaaS, Unified Communications, Cloud applications, VoIP, telephony) • Extensive Call Center/Contact Center Experience • Demonstrated sales record of obtaining/exceeding quota • Skilled in conducting presentations, online web demos, and adopting a measured sales process • Success prospecting, engaging, acquiring net new logos • Strong interpersonal and organizational skills • Entrepreneurial flare, ability to learn and adapt quickly • Vibrant and energetic attitude, willingness to perform and get things done • Bachelor’s Degree or equivalent military and/or work experience

🏖️ Benefits

• Comprehensive medical, dental, vision, disability, life insurance • Health Savings Account (HSA) • Flexible Spending Account (FSAs) • Commuter benefits • 401K match and ESPP • Paid time off and paid sick leave • Paid parental and pregnancy leave and new parent gift boxes • Family-forming benefits (IVF, Preservation, Adoption etc.) • Emergency backup care (Child/Adult/Pets) • Employee Assistance Program (EAP) with counseling sessions available 24/7 • Free legal services that provide legal advice, document creation and estate planning • Employee bonus referral program • Student loan refinancing assistance • Employee perks and discounts program